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About

Summary: Covenant Health is a nonprofit healthcare system based in Lubbock, Texas, offering a broad range of services including urgent care, cancer care, heart and vascular, pediatrics, maternity, neurosciences, orthopedics, women’s health, and primary care. It operates seven offices in the United States, with key locations in Lubbock (HQ at 3615 19th Street) and nearby areas. Covenant Health is part of the St. Joseph Health System lineage, serving a large 62-county West Texas/ Eastern New Mexico region, and is a sizable regional employer with reported annual revenue in the $100M–$500M range. For urgent care in the Quaker area of Lubbock, Covenant Health provides local urgent care services as part of its Covenant Urgent Care network. If you’re seeking urgent care in Lubbock, Covenant’s facilities are a primary option within Providence’s Covenant Health system.

Clinic Type

Urgent Care

Address

1910 Quaker Ave., Suite 101, Lubbock, TX 79407

Phone

806-725-4440

Email

meredith.cunningham@stjoe.org

Opening Hours

10 a.m. - 10 p.m., seven days a week

Telehealth

Live video visits available

Emergency Care

For life-threatening emergencies, call 911 or go to the nearest emergency department.

Services Offered

  • Urgent care
  • Testing
  • Diagnosis
  • Treatment
  • Prescriptions
  • Walk-in care
  • X-ray
  • Stitches/wound care
  • Splinting/casting
  • COVID-19 testing (symptomatic)

Technology & Equipment

  • Onsite X‑ray
  • Telemedicine/online visits

Insurance & Payment

  • Most insurance plans accepted
  • Aetna
  • Aetna Choice POS II (Covenant Employees)
  • Aetna Medicare Advantage
  • Aetna West Texas Preferred
  • All Well (offered by Superior)
  • Baylor Scott & White Health Plan HMO / PPO / Exchange
  • Baylor Scott & White Health Plan Medicaid
  • Baylor Scott & White Health Plan Medicare Advantage
  • Baylor Scott & White Health Plan Premier
  • BCBS NM COUPE
  • BCBS NM Medicare Advantage
  • BCBS NM PPO
  • BCBS NM Turquoise Care
  • BCBS TX HMO (Blue Essentials)
  • BCBS TX HMO (Blue Essentials) ERS / HealthSelect
  • BCBS TX PAR
  • BCBS TX POS / PPO
  • BCBS TX PPO Exchange
  • Beech Street
  • Beech Street Workers Compensation
  • CapStar
  • Care Improvement Plus - Medicare Special Needs (SRPN)
  • Cigna OAP / PPO
  • Covenant Employees Self-Funded - Baylor Scott & White
  • Covenant Health Advantage MA (Offered by BSWHP)
  • Coventry (First Health) Medicare Advantage
  • First Health - Coventry
  • Firstcare Medicaid / CHIP / StarKids
  • Galaxy
  • Great West - Cigna
  • Healthsmart
  • Humana Medicare Advantage
  • Imagine Health Commercial (Wayland Baptist University)
  • Molina Healthcare of NM Exchange/Medicare Advantage
  • Molina Healthcare of NM Turquoise Care
  • Multiplan
  • OMNI
  • Presbyterian Commercial
  • Presbyterian Medicare Advantage
  • Presbyterian NM Turquoise Care
  • Presbyterian Other Commercial Exchange
  • Superior Medicaid / CHIP / StarKids
  • Superior Medicare Advantage / Allwell / WellCare
  • Wayland Baptist (Imagine Health) Commercial
  • Wayland Baptist Student Athletes
  • WellCare (offered by Superior)
  • Wellpoint (formerly Amerigroup) Medicaid / CHIP/ StarKids
  • Wellpoint (formerly Amerigroup) Medicare Advantage
  • Texas Mutual Workers Compensation (Limited Providers)
  • Texas True Choice
  • TriCare West (T-5 BCBS)
  • TriWest CCN (BCBS TX)
  • United Healthcare
  • United Healthcare NM Turquoise Care
  • United Healthcare ONEX
  • United Healthcare, Medicare Advantage
  • Universal American HMO / PPO / PFFS

Insurance acceptance varies by plan and location; verify with clinic before visiting.

Cash, Credit/debit cards, Insurance accepted, Credit Card, Insurance

Languages Spoken

  • English

Pricing

  • Visits start at $99 for telemedicine/urgent care visits

Current Offers

Visits start at — $99

FAQs

What services are offered at Covenant Urgent Care Quaker?

Urgent care services for common illnesses and injuries, with testing, diagnosis, treatment, and prescriptions; some services vary by location.

Do you accept walk-ins?

Yes, most services are available with walk-in availability and some locations offer online reservation.

What are the Urgent Care hours at Covenant Urgent Care Quaker?

10 a.m. - 10 p.m., seven days a week

What is the address for Covenant Urgent Care Quaker?

1910 Quaker Ave., Suite 101, Lubbock, TX 79407

What is the phone number for Covenant Urgent Care Quaker?

806-725-4440

Do you offer telehealth or online visits?

Get Care Online with ExpressCare Virtual

Do you accept insurance?

Yes, many insurance plans are accepted; please verify with the clinic before visiting.

Awards & Accreditations

  • Awards and recognition page linked on Providence site

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.1 out of 5 stars (432 reviews)

Patients praise

  • professional and caring staff
  • thorough diagnostic process
  • timely care reported by some patients

Common complaints

  • mixed ratings suggesting inconsistent service quality

"The Entire staff was so professional and caring they took excellent care of Me within 15 minutes."

Birdeye (Patient Review)

"The nurses and doctors are great. They really try to find out what's going on with you."

Solv Health (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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