UMC Urgent Care, a Department of UMC | Lubbock, TX
Urgent Care • Lubbock, TX • Since 1978
About
UMC Urgent Care is part of UMC Health System, a private, government-associated healthcare provider based in Lubbock, Texas. The system operates five U.S. offices (headquartered at 602 Indiana Ave, Lubbock) and offers urgent care services through UMC Health & Wellness Hospital. Key facts: - Location: Lubbock, TX - Affiliation: Department within UMC Health System - Services: Urgent care capacity within the UMC network (edging toward hospital-affiliated urgent care) - Contact: Main numbers and locations listed for UMC Health System in Lubbock - Overview: UMC Health System is a Kept private government-influenced hospital network founded in 1978 with multiple offices in Lubbock and a broader footprint If you’re seeking hours, exact services at the UMC Urgent Care, or to verify department specifics, I can pull the latest details from the site.
Clinic Type
Urgent Care
Address
808 Joliet Avenue Medical Office Plaza II, Suite 110 Lubbock, TX 79415
Phone
806.775.8200
PXFeedback@umchealthsystem.com
Opening Hours
24 hours
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the hours for UMC Urgent Care, a Department of UMC?
24 hours
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo/Yelp (KingsPark location): 1.5 out of 5 stars (Based on multiple reviews across platforms like Yahoo and Yelp)
- Google Reviews (Health & Wellness Hospital location): 2.6 out of 5 stars (47 reviews)
Patients praise
- Friendly and professional medical staff, including doctors and nurse practitioners
- Convenience of online wait-from-home options and generally efficient visit times for some patients
- Clean and modern facilities
Common complaints
- Negative experiences with front desk and administrative staff, including perceived rudeness and unprofessional behavior
- Complaints regarding billing practices and insurance coverage issues
- Dissatisfaction with the quality of medical care and thoroughness of exams
"The girls at the front desk have never been hit in the face and it shows. Not only were they rudely dismissing customers, but they were talking bad about other coworkers in front of us as well as..."
— Yahoo/Yelp user review"They'll change the bill on you. Paid the $130 cash visit price which front desk said would be total unless additional services were rendered. Had intake lady take vitals then a 3 minute chat with..."
— Yahoo/Yelp user review (Erick S.)"The staff was all very friendly and they had us in and out very quickly, of course the wait from home option made this possible as well."
— BusinessYab user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UMC Main Campus opens 5th Safe Haven Baby Box in Lubbock — Jan 14, 2026
- UMC opens third Safe Haven Baby Box in Lubbock, one week after infant surrender — Jan 13, 2026
- UMC EZ Care offers help with appointments, coverage options and more — Jul 28, 2025
- UMC opens new family medicine facility in Wolfforth — May 5, 2026
- UMC opens third Safe Haven Baby Box in Lubbock, one week after infant surrender — Jan 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Lubbock
Summary: Covenant Health is a nonprofit healthcare system based in Lubbock, Texas, offering a broad range of services including urgent care, cancer care, heart and vascular, pediatrics, maternity, neurosciences, orthopedics, women’s health, and primary care. It operates seven offices in the United States, with key locations in Lubbock (HQ at 3615 19th Street) and nearby areas. Covenant Health is part of the St. Joseph Health System lineage, serving a large 62-county West Texas/ Eastern New Mexico region, and is a sizable regional employer with reported annual revenue in the $100M–$500M range. For urgent care in the Quaker area of Lubbock, Covenant Health provides local urgent care services as part of its Covenant Urgent Care network. If you’re seeking urgent care in Lubbock, Covenant’s facilities are a primary option within Providence’s Covenant Health system.
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