Wisconsin Veterans Hospitals/Clinics/Health Info
VA Clinic • Madison, WI
Clinic Type
VA Clinic
Address
—
Phone
+18779278387
Veterans.Home@dva.state.wi.us
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Centers for Medicare & Medicaid Services (CMS) HCAHPS: 5 out of 5 stars (from CMS HCAHPS) (451 patients surveyed)
- US News & World Report: 5 out of 5 stars
Patients praise
- high levels of patient trust (94.1%)
- strong nurse and doctor communication scores
- compassionate and respectful staff performance
- high national ratings for patient experience including a 5-star rating from CMS
- recognized for high-quality medical expertise and comprehensive services
Common complaints
- administrative challenges with appointment scheduling
- difficulties with consistent updates on clinical results via the MyHealthVet app
- mixed experiences with mental health services and transitional housing programs
- concerns regarding cafeteria quality and management oversight in certain departments
"Veteran trust in William S. Middleton Memorial Veterans Hospital has risen to 94.1% — up from 90.8% in 2018."
— VA Madison Health Care News Release"The departments are totally mismanaged... The mental health clinicians, that I have encountered, are lackluster!"
— LocalityBiz User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Madison VA hospital's 'severe' staffing shortages worsen | Health | captimes.com — Aug 26, 2025
- Illinois Veteran Jim Williams Credits VA For Turning His Health Around | VA Madison Health Care | Veterans Affairs — Sep 30, 2025
- Report: Wisconsin VA hospitals face severe staffing shortages - WPR — Sep 4, 2025
- WI V.A. Hospital Set for Funding, Improvements ⋆ 715Newsroom.com — May 16, 2026
- Fisher House to bring free 5-star stays to Madison VA — Dec 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
More va clinic clinics in Madison
Summary: The William S. Middleton Memorial Veterans Hospital in Madison, WI, is a U.S. government VA medical center serving veterans. It offers primary and specialty care (including cardiology, emergency medicine, mental health, PTSD treatment, suicide prevention, and women’s health), as well as transportation services. The facility employs about 157 staff and provides a range of health services within a broader Madison VA health system, including addiction care and comprehensive inpatient/outpatient care. The hospital operates under the U.S. Department of Veterans Affairs and is part of the VA Madison Health Care system.
Comparing your options?
See other va clinic clinics in Madison, or search the full directory by insurance, ratings, and more.