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Clinic Type

Geriatric Medicine

Address

Phone

(800) 989-8137

Email

info@longtermcarelink.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Michael Underwood, MD): 3.4/5 stars (21 ratings)
  • Vitals (Dr. Michael Underwood, MD): 2.9/5 stars (16 ratings)
  • WebMD (Dr. Roula Rizk, MD): 4.5/5 stars (39 ratings)
  • Seniors.fyi (Touchpoints at Manchester): 2.7/5 stars (42 reviews)

Patients praise

  • appreciation for physicians who take time to listen and explain conditions clearly
  • availability of specialized geriatric medicine and senior healthcare services through local hospital networks
  • recognition of competent physical therapy staff in some rehabilitation settings

Common complaints

  • reports of poor bedside manner and communication issues with specific physicians
  • complaints regarding cleanliness, maintenance, and facility environment at nursing centers
  • concerns about staff responsiveness and medication management in skilled nursing facilities
  • past complaints regarding misdiagnosis or lack of thoroughness in geriatric care appointments

"Dr Underwood is thorough, and efficient. He is comfortable to talk to, supportive in addressing concerns and calm in demeanor."

Healthgrades Review

"Terrible bedside manner. Didn't listen or ask details about injury. I will never return."

Vitals Review

"The environment was dirty, with stained linens, dirty call buttons, dirty railings, and peeling paint."

Seniors.fyi Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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