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Clinic Type

Geriatric Medicine

Address

—

Phone

8888600060

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Geriatric Care
  • Geriatric Medicine

Team

  • Geriatric Medicine Clinic (Hartford HealthCare Medical Group) — Clinic/Department

Insurance & Payment

—

Languages Spoken

—

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Michael Underwood): 3.4 out of 5 stars (21 ratings)
  • WebMD (Dr. Roula Rizk): 4.5 out of 5 stars (39 ratings)
  • WebMD/Vitals (Dr. Michael Underwood): 2.9-3.0 out of 5 stars (16 ratings)

Patients praise

  • Positive experiences cited regarding thoroughness, efficiency, and calm demeanor of specific physicians
  • Appreciation for clear explanations and providers who take time to listen
  • Strong support and positive feedback for geriatric-focused services, such as the Center for Healthy Aging and in-home assessments

Common complaints

  • Some patients report issues with bedside manner and communication, such as feeling rushed or not listened to
  • Isolated reports of perceived medical misdiagnosis or improper treatment
  • Concerns regarding billing and payment arrangements with the larger health system
  • General dissatisfaction with administrative or service-related issues, such as communication after an injury

"Truly excellent physician. Takes the time to listen, explains well, and doesn't over-prescribe. Best Doctor I've ever had."

— Healthgrades review for Dr. Michael Underwood

"Terrible bedside manner. Didn't listen or ask details about injury. I will never return."

— Vitals review for Dr. Michael Underwood

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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