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Clinic Type

Mental Health Care

Address

33 Boston Post Road West, Suite 420, Marlborough, MA

Phone

(508)%20409-0000

Email

Opening Hours

Monday–Friday 9:00 am – 6:00 pm; Saturday 9:00 am – 1:00 pm; Sunday Closed

Telehealth

Available

Services Offered

  • Mental health care
  • therapy
  • psychiatry
  • medication management
  • in-person services
  • telehealth

Team

  • Licensed and unlicensed therapists, Licensed and unlicensed therapists; board-certified psychiatrists; psychiatric nurse practitioners; physician assistants; clinical support team — Clinical team members

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Carelon
  • Cigna
  • Commonwealth Care Alliance (CCA)
  • Fallon Community Health Plan
  • Harvard Pilgrim Health Care
  • Health New England
  • MassHealth
  • Mass General Brigham
  • Massachusetts Behavioral Health Partnership (MBHP)
  • Medicare
  • Optum
  • Senior Whole Health (SWH)
  • Tricare
  • Tufts Health Plan
  • United Healthcare
  • Wellpoint
  • WellSense Health Plan

Acceptance varies by clinic; listed plans reflect Northeast Health Services and may not be accepted at every location. Central intake can confirm coverage.

Languages Spoken

  • English

FAQs

What services are offered at the Marlborough clinic?

Therapy, psychiatry, and medication management with in-person and telehealth options.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Northeast Health Services - Marlborough: 4.2 to 4.3 stars out of 5 (15 to 50 reviews)
  • Northwood Behavioral: 5 stars (1299 reviews)
  • Advocates Community Counseling: 2.74 out of 5 (~31 reviews)
  • Dr. Maxwell Frank (Psychiatrist): 2.14 out of 5

Patients praise

  • Compassionate and knowledgeable clinical care from specific practitioners
  • Professional and friendly staff experiences reported at certain locations
  • High patient satisfaction reported at select specialized clinics

Common complaints

  • Administrative issues including scheduling difficulties and long wait times
  • Reports of unprofessional, rude, or dismissive staff interactions
  • Concerns regarding communication breakdowns, such as cancelled appointments without notice or unreturned calls
  • Dissatisfaction with treatment effectiveness and perceived clinician incompetence

"Dr. Khreim is a skilled and highly knowledgeable psychiatrist. He is a personable and comfortable person to share sensitive information with."

Northwood Behavioral Patient Review

"A therapist that was assigned to me at this location cancelled our appointment 30 minutes prior to the set time... This is unacceptable and unprofessional."

Advocates Community Counseling Patient Review

"I would not recommend Dr Frank to anyone that is truly seeking legit medical help. He does not appear to follow protocol."

Dr. Maxwell Frank Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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