Addiction Service Providers
Addiction Recovery Services • Massena, NY
Clinic Type
Addiction Recovery Services
Address
—
Phone
(315) 386-2189
narcan@stlawco.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- rater8 (Citizen Advocates): 4.85/5 (108 ratings)
- Rehab.com (Saint Lawrence Psychiatric Center/Wellness Center): 1.67/5 (6 reviews)
- Addiction Resource: 8.8/10 (N/A (Addiction Resource Score))
Patients praise
- Appreciation for compassionate and attentive counselors and nurse practitioners
- Reports of effective, personalized feedback and support for sobriety journeys
- Positive sentiment regarding staff's ability to make patients feel comfortable and heard
Common complaints
- Reports of poor communication and appointment management, including canceled or moved appointments without notification
- Allegations of inadequate staffing or lack of specialized support for mental/emotional issues
- Complaints about unprofessional or rude staff behavior
- Instances where patients felt their needs were not addressed or they were dismissed without help
"I’ve been working with Sandy for the past two years, and she has truly been a cornerstone in my sobriety journey. Her ability to support me while also addressing my dual diagnosis has made a huge difference in my growth and stability."
— Citizen Advocates patient review, rater8"never send your child here. glorified babysitting service. no mental health assistance and the workers are more worried about you doing things wrong rather than trying to figure out the cause of the issue..."
— Rose Hill RRSY patient/family review, findrehabcenters.org"Had a different therapist every time I went never got to talk about what was wrong with me ( to busy doin paperwork or listening to what they had to say) and the nurse was Horribly rude…"
— Saint Lawrence Psychiatric Center/Wellness Center patient review, Rehab.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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