Dialysis Center in Massena, NY - Innovative Renal Care
Dialysis Center • Massena, NY
About
Summary: Innovative Renal Care (IRC), formerly American Renal Associates, is a national kidney care provider that partners with nephrologists and health systems to deliver dialysis services and chronic kidney disease care. The company emphasizes a collaborative, center-centric model with support for local care teams to achieve strong clinical outcomes and patient experience. IRC operates multiple dialysis centers nationwide and positions itself as a partner in kidney care through joint ventures and integrated care. For specifics on a Massena, NY location, IRC’s site highlights regional partnerships and referrals but does not list a Massena center. The closest available location information is in Franklin, TN (HQ) and Nashville, TN, suggesting that Massena-specific details may require direct inquiry or a local referral through an affiliated nephrologist or health system partner. If you’re seeking a dialysis center near Massena, NY, you may want to contact IRC to confirm whether they operate a Massena facility or to get a referral to the nearest IRC-affiliated center.
Clinic Type
Dialysis Center
Address
1366
Phone
(315) 705-0101
VOE@innovativerenal.com
Opening Hours
Sunday: Closed; Monday – Saturday: 5:00 am – 3:30 pm
Emergency Care
Dial 911 in an emergency
Services Offered
—
Insurance & Payment
—
Languages Spoken
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FAQs
What are the hours of operation?
Sunday: Closed; Monday – Saturday: 5:00 am – 3:30 pm
How do I request an appointment?
Contacting us for more information or to schedule an appointment. You can reach out for a personal tour or to start treatment.
Is there a security risk with the appointment request form?
The form is not secure and should never be used to communicate confidential information. It is not HIPAA compliant.
What should I do in an emergency?
If this is an emergency, dial 911.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- CMS (Centers for Medicare & Medicaid Services): 3 out of 5 (CMS Overall Rating)
Patients praise
- clinical quality measures reported by CMS are generally stable (e.g., 93% Kt/V attainment)
- some individual feedback mentions a clean and welcoming environment
Common complaints
- toxic and hostile work environment
- poor management and lack of staff support
- concerns regarding staff turnover and workload
- reports of unprofessional leadership
"Toxic, hostile environment. ... Management is TERRIBLE. Empty promises and when you do speak up for yourself you get treated terribly."
— Indeed.com employee reviews of Innovative Renal Care"I stopped by to tour and the executive director was so kind, caring and professional. Amanda took time to sit with me and showed me a great experience. The community was clean and very welcoming."
— Testimonial on Innovative Renal Care websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fall 2025 CAHPS Survey | Innovative Renal Care — Oct 14, 2025
- Lincolnwood Partners with Innovative Renal Care for Onsite Dialysis — Aug 12, 2025
- Innovative Renal Care and Medline Successfully Implement Prime Vendor Agreement — Jan 8, 2026
- Akebia Therapeutics & Innovative Renal Care Announce Availability of Vafseo® — Aug 21, 2025
- Innovative Renal Care and Quanta™ Ink Strategic U.S. Dialysis Deal — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Summary: Rochester Regional Health (RRH) is a nonprofit, integrated health system based in Rochester, NY. Formed in 2014 by merging Rochester General Health System and Unity Health System, with the St. Lawrence Health System joining in 2021. It operates 9 hospitals, ElderONE/PACE, home health, outpatient labs, rehab and surgical centers, long-term care facilities, and a medical education presence, plus ACM Global Laboratories (global clinical trials). RRH serves Greater Rochester, the Finger Lakes, and St. Lawrence County, employing about 19,400+ staff with 2,100 providers, 3,900 nurses, and 730+ volunteers. Its flagship, Rochester General Hospital, is noted for a high-volume ER. Core affiliations include Roswell Park Comprehensive Cancer Center and Rochester Institute of Technology. Address: 100 Kings Highway South, Rochester, NY 14617. CEO: Chip Davis. RRH operates in multiple care domains (cardiology, oncology, primary care, geriatrics, orthopedics, neurology, women’s health, nephrology, etc.) and supports extensive outpatient and specialty services across its region.
Summary: The National Kidney Foundation (NKF) is a U.S. nonprofit focused on prevention, early detection, and treatment of kidney disease. Founded in 1950, NKF advances research, patient education, clinical practice guidelines, and public policy related to kidney health, dialysis, and transplantation. It operates nationwide with multiple offices (including HQ in New York City) and collaborates with patients, healthcare professionals, researchers, and policymakers to improve kidney care and reduce disparities in diagnosis, treatment, and access to transplantation. Note: The provided page highlights NKF’s mission and nationwide presence; it does not appear to include a specific “Dialysis Directory” for Massena. If you’re seeking dialysis centers in Massena, NY, you may want to browse NKF’s regional resources or contact NKF’s offices for local listings.
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