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About

Rochester Regional Health (RRH) is a nonprofit integrated health system serving Greater Rochester, the Finger Lakes, and beyond, formed in 2014 from the merger of Rochester General Health System and Unity Health System (with St. Lawrence Health System joining in 2021). The network includes 9 hospitals, home health and elder care programs (ElderONE/PACE), outpatient services, labs (ACM Global Laboratories), a health careers college, and skilled nursing/assisted living facilities. RRH operates a broad range of specialties and services, including endocrinology, across its facilities and affiliated sites. The Canton area location for Endocrinology is part of RRH’s regional endocrinology offerings, with RRH emphasizing primary and specialty care across Western New York, the Finger Lakes, and the St. Lawrence region. Key details: headquartered in Rochester, NY; ~19,400 employees; CEO Chip Davis; services include outpatient clinics and hospitals; affiliated with Roswell Park and Rochester Institute of Technology. If you need the exact Canton/endocrinology clinic address or appointment options, I can pull that specific detail.

Clinic Type

Endocrinology

Address

6119 US Route 11 Fl 2, Canton NY 13617

Phone

3152615810

Email

parking@rochesterregional.org

Opening Hours

OpenCloses at 5:00 PM

Services Offered

  • Endocrinology

Insurance & Payment

Languages Spoken

FAQs

This week's hours

7:00 AM - 5:00 PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (Massena Hospital): 3 out of 5 stars
  • US News & World Report (Massena patient experience): 4 out of 5 stars (44 reviews)
  • Birdeye (General RRH): 4.4 out of 5 stars (22 reviews)

Patients praise

  • Thorough and professional medical care from physicians
  • Doctors who are personable and take time with patients during visits
  • Clean and accessible facilities at various locations
  • Willingness of providers to listen to patient input regarding treatment options

Common complaints

  • Difficulties reaching staff by phone
  • Administrative or billing issues, specifically with itemized billing and responsiveness
  • Occasional reports of rude staff at check-in
  • Patient complaints regarding difficulty reaching doctors for questions between visits

"While Dr. Bingham is always prompt wih appointments, and is thorough, his staff is sometimes deficient. They are slow in renewing prescriptions, sometime rude at check-in, and very slow in answering the phone."

Vitals review of an RRH endocrinologist

"He takes a long time with our visits and is very personable. He listens to our ideas if we have researched something and is pretty much always game to let us try alternatives to meds."

Vitals review of an RRH endocrinologist

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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