Endocrinology Clinic | Strong Memorial Hospital | Rochester, NY
Endocrinology • Massena, NY
Clinic Type
Endocrinology
Address
601 Elmwood Avenue, 3rd Floor, Rochester, NY 14620
Phone
(585) 275-2901
webmaster@urmc.rochester.edu
Opening Hours
Monday–Friday 9 a.m.–4 p.m.
Services Offered
Insurance & Payment
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There may be additional insurance or private pay charges for services provided here.
Languages Spoken
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FAQs
What services are provided by the Endocrinology Clinic at Strong Memorial Hospital?
Outpatient endocrine care addressing the full spectrum of endocrine disorders, with a busy inpatient consultation service that also assists in treating other conditions for transplant patients.
Where is the Endocrinology Clinic located?
Ambulatory Care Center at Strong Memorial Hospital, 601 Elmwood Avenue, 3rd Floor, Rochester, NY 14620.
What conditions are treated by the clinic?
Thyroid nodules and thyroid cancer, bone disorders, adrenal disease, diabetes transition, transgender care, and other endocrine disorders.
Is the clinic part of Strong Memorial Hospital?
Yes, it is part of Strong Memorial Hospital and located at the Ambulatory Care Center at Strong Memorial Hospital.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google aggregate: 2.7/5 stars (784 reviews)
- WebMD: Not specified (2 reviews)
- Healthgrades (Dr. Stephen Hammes): 3.7/5 stars (3 reviews)
Patients praise
- Some providers are praised for being attentive, professional, and thorough
- High patient recommendation rates for outpatient services in some ratings systems
- Recognition for high-quality care in specialized departments like cancer, heart care, and orthopedics
Common complaints
- Complaints about lack of responsiveness from clinic staff regarding prescription refills
- Patients feeling dismissed or unheard by specific endocrinology providers regarding complex conditions
- Frustration with rigid practice policies preventing patients from switching doctors
- Concerns regarding emergency department wait times, security, and quality of care in certain departments
"I would never recommend this doctor or the practice. My son went once... she was condescending to my son. We decided to switch... but we’re told it is against their policy to change doctors."
— Healthgrades (Endocrinology)"Felt dismissed and unheard despite clear symptoms and concerns... Not a good fit if you’re looking for a more thorough or patient-centered approach."
— Vitals (Endocrinology)"Dr Hammes was extremely attentive and professional, and I truly felt heard."
— Healthgrades (Endocrinology)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Endocrinology - Gouverneur | Rochester Regional Health — Feb 2, 2026
- Medical Assistant/Administrative Assistant – Greene Center | University of Rochester — Aug 20, 2025
- String of Pearls: A Look at Rare Clinical Pearls from JCEM Case Reports - Endocrine News — Oct 16, 2025
- Diabetes and Endocrinology clinic joins MVHS | Health, Fitness and Recreation | romesentinel.com — Nov 24, 2025
- Dr. Sowmya Chandra-Reddy, Board-Certified Endocrinologist, Joins Nathan Littauer Specialists | Nathan Littauer Hospital — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More endocrinology clinics in Massena
Rochester Regional Health (RRH) is a nonprofit integrated health system serving Greater Rochester, the Finger Lakes, and beyond, formed in 2014 from the merger of Rochester General Health System and Unity Health System (with St. Lawrence Health System joining in 2021). The network includes 9 hospitals, home health and elder care programs (ElderONE/PACE), outpatient services, labs (ACM Global Laboratories), a health careers college, and skilled nursing/assisted living facilities. RRH operates a broad range of specialties and services, including endocrinology, across its facilities and affiliated sites. The Canton area location for Endocrinology is part of RRH’s regional endocrinology offerings, with RRH emphasizing primary and specialty care across Western New York, the Finger Lakes, and the St. Lawrence region. Key details: headquartered in Rochester, NY; ~19,400 employees; CEO Chip Davis; services include outpatient clinics and hospitals; affiliated with Roswell Park and Rochester Institute of Technology. If you need the exact Canton/endocrinology clinic address or appointment options, I can pull that specific detail.
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