Infusion Therapy Center - Rheumatology Consultant of Western NY
Infusion Center • Massena, NY
Clinic Type
Infusion Center
Address
3615 Seneca St. West Seneca, NY 14224
Phone
403-904-3623
rylie@sunant.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the Infusion Center at RCWNY offering?
A safe, convenient alternative to receiving infusions in the hospital; infusions available to non-patients and patients needing osteoporosis treatment; referral process via Referring Provider form; prior authorization provided by staff.
What is the Infusion Center at RCWNY?
The Infusion Center offers patients a safe, convenient alternative to receiving infusions in the hospital; you do not need to be a patient of RCWNY to receive an infusion or osteoporosis treatment. A referring provider can request infusion by filling out the Referring Provider form and faxing it to our office, after which prior authorization and scheduling are handled.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 2.3 out of 5 stars (Vitals, Dr. Weingarten) (8 ratings)
- Vitals: 3.6 out of 5 stars (Vitals, Dr. Schulte) (6 reviews)
Patients praise
- Highly praised and friendly office staff
- Attentive, compassionate, and skilled nursing care in the infusion center
- Strong appreciation for providers who take the time to explain diagnoses and treatment plans
- Efficient management of complex autoimmune treatment regimens
Common complaints
- Dissatisfaction with the transition to physician assistants for follow-up care instead of seeing the rheumatologist directly
- Concerns regarding the accuracy of diagnostic methods relying solely on bloodwork
- Reports of cold or unfriendly behavior from specific providers
- Challenges with office communication or insurance-related issues
"The nurses in the infusion room are amazing. Both Kathy and Julia have a magical touch... The room is always inviting and the atmosphere is very pleasant."
— Patient review on localitybiz.com"I was referred to him in 2019 at 25 years old and I was not pleased. He and his staff were very friendly, but I only saw him once and the only person that would see me after the consultation was his assistant who was clearly inexperienced and new."
— Patient review on Vitals.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tricia L. Difranco, PA - Physician Assistant in West Seneca, NY — May 14, 2026
- Arthritis Specialists Infusion & Wellness Center - Greater Utica Chamber of Commerce — Apr 15, 2026
- Dr. Lim presented Massena Hospital Community Service Award - North Country Now — Jul 7, 2026
- A New Frontier — May 7, 2026
- Dr. Richard M. Bryan, MD - Rheumatologist in Troy, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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