Hospital | Massena, NY - Official Website
Neurology • Massena, NY
Clinic Type
Neurology
Address
1 Hospital Drive, Massena, New York 13662
Phone
315-769-4200 or 315-764-1711
info@massenaelectric.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Yes
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
Is there telemedicine available for Neurology services?
Telemedicine availability is not specified.
What services does Massena Hospital offer in Neurology?
Neurology services are not itemized on the page.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye aggregate: 2.9/5 stars (219 reviews)
- U.S. News & World Report: 3/5 stars
- Vivian Health: 3.3/5 stars (4 reviews)
Patients praise
- staff recognized for professional and helpful communication in some departments
- satisfactory rating for clean rooms and bathrooms in certain surveys
- some employees report a positive working environment
Common complaints
- unprofessional or dismissive medical staff experiences
- issues with discharge communication and follow-up care
- reports of long wait times or frustration with ER services
- concerns regarding old facilities and lack of modern amenities
"the unprofessional doctor came in and said nothing's wrong with you so get out now No discharge papers"
— Yelp"The ER staff and Dr... everything was explained to us. We had appropriate treatment and refer"
— Birdeye (Aggregate)"great people to work with, small... no bathrooms in rooms, old building, small area"
— Vivian HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Massena Town Board rejects proposal to pare down hospital debt | Top Stories | nny360.com — Dec 18, 2025
- Masks required at hospitals, health clinics in Potsdam, Massena and Gouverneur - North Country Now — Dec 30, 2025
- Massena Town Board clarifies comments of previous deputy supervisor regarding lawsuit settlement - North Country Now — Jan 13, 2026
- Massena Town Board corrects former board member’s statement on lawsuit settlement | Top Stories | nny360.com — Jan 7, 2026
- Pathway to Excellence® recognition showcases St. Lawrence Region’s nursing leadership - North Country Now — Nov 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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