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Clinic Type

Neurology

Address

181 Maple St, Massena NY 13662

Phone

(315) 842-3095

Email

parking@rochesterregional.org

Opening Hours

Tue 8:00 AM - 4:00 PM; Mon 8:00 AM - 4:00 PM; Tue 8:00 AM - 4:00 PM; Wed 8:00 AM - 4:00 PM; Thu 8:00 AM - 4:00 PM; Fri 8:00 AM - 4:00 PM

Services Offered

  • Neurology
  • Comprehensive Brain Care
  • Stroke
  • Parkinsons disease
  • Multiple sclerosis
  • Headache
  • Epilepsy
  • Concussion
  • ALS
  • Alzheimer’s disease

Insurance & Payment

Languages Spoken

FAQs

General Hours

Tue: 8:00 AM - 4:00 PM; Mon: 8:00 AM - 4:00 PM; Tue: 8:00 AM - 4:00 PM; Wed: 8:00 AM - 4:00 PM; Thu: 8:00 AM - 4:00 PM; Fri: 8:00 AM - 4:00 PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Kejian Tang): 3.0 out of 5 (based on 27 ratings) (27 ratings, 4 reviews)
  • WebMD (Dr. Chelsea Yager): 5.0 out of 5 (based on 2 ratings) (2 ratings, 2 reviews)
  • Birdeye (Massena Hospital): 2.9 out of 5 (219 reviews)

Patients praise

  • professionalism and courtesy from certain staff members
  • thorough explanations and patient-oriented care by some providers
  • effective diagnostic processes for some patients

Common complaints

  • poor communication
  • long wait times between appointments
  • difficulty scheduling or contacting the office
  • perceived lack of listening or empathy
  • concerns regarding unprofessionalism or treatment style

"Poor communication, several months wait in between appts, can’t get in touch with office, disregards symptoms..."

WebMD review for Dr. Kejian Tang

"Dr. Yager restored my faith in the medical field. Incredibly patient oriented, friendly, thoughtful, and fights for her patients."

WebMD review for Dr. Chelsea Yager

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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