HOME | Matthew S. Hayes Physical Therapy: Massena NY
Physical Rehabilitation • Massena, NY
Clinic Type
Physical Rehabilitation
Address
2 Water St. Suite 201, Massena, NY 13662
Phone
315-603-0339
hayesphysicaltherapy@gmail.com
Opening Hours
Monday to Thursday appointments beginning at 7 AM with final available appointment at 5 PM (if required); Friday appointments beginning at 7 AM with final appointment at 3:30 PM. Lunch break noon–1 PM not available for appointments, but office reachable by phone.
Services Offered
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Insurance & Payment
Private clinic billing all major insurances.
Pay in person, PayPal matthayes75@yahoo.com, Venmo @matthayes75, by phone
Languages Spoken
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FAQs
Direct access to physical therapy without a doctor
In New York State, you can direct access physical therapy without seeing your doctor to get a referral unless you have federally funded insurance like Medicare, Medicaid, VA etc.—call to ask if this applies to you.
How to send doctor’s order
If your doctor recommends physical therapy, have them fax their order to Matt at 315-514-7370.
What should I do to pay my bill
Pay your bill in person, by calling the office number, PayPal matthayes75@yahoo.com or Venmo @matthayes75.
What services are offered
Orthopedic injuries and spine care including joint mobilizations and adjustments; specialized neuro-rehabilitation for stroke, Parkinson’s, MS, concussions, etc.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: very positive
- Google/Birdeye: 5.0/5 stars (6 reviews (Birdeye))
- Healthgrades: 5.0/5 stars (2 reviews)
Patients praise
- professional and caring staff
- effective treatment and progress
- welcoming environment
- excellent communication and instruction
"Matt is awesome. He’s very smart and genuinely invested in the well being of his patients. Highly recommend!"
— Google/Birdeye Review"Matt and his team helped get me walking again after a broken leg and surgery. Everyone was super friendly, extremely professional and the environment was welcoming!"
— Healthgrades Review"Very caring group of professionals. Excellent care and instruction for patients. Most highly recommend!!"
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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