Pulmonary Clinic | FF Thompson Hospital | Canandaigua, NY
Pulmonology • Massena, NY
Clinic Type
Pulmonology
Address
395 West Street, Door 20B, Canandaigua, NY 14424
Phone
(585) 275-4161
webmaster@urmc.rochester.edu
Opening Hours
Monday – Friday 7:30 a.m.–5:00 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
Monday – Friday 7:30 a.m.−5 p.m.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Vivian Health: 3.8 out of 5 stars (based on 6 reviews) (6 reviews)
- Healthgrades: 71% patient experience rating
- UR Medicine Pulmonary & Critical Care - FF Thompson Hospital Google reviews aggregate: 5 out of 5 stars (1 review (for Pulmonary clinic specifically))
Patients praise
- Patients have expressed high satisfaction with specific providers at the UR Medicine Pulmonary & Critical Care clinic at F.F. Thompson Hospital.
- F.F. Thompson Hospital generally receives positive ratings from patients, with 88% of patients willing to recommend the hospital to others.
- Staff at F.F. Thompson Hospital are frequently described as kind, supportive, and professional in general hospital reviews.
Common complaints
- The search results regarding complaints and negative experiences primarily pertain to Massena Hospital (e.g., reports of rude staff, long wait times, and issues with patient care), rather than the Pulmonary Clinic at F.F. Thompson Hospital in Canandaigua, NY.
"I see Dr Min Qiao, she is the greatest! She is treating me for COPD. She explains any questions I may have. She is very understanding and the best Doctor Ive seen. Keep up the great job."
— Patient review of UR Medicine Pulmonary & Critical Care at FF Thompson HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Thompson Better Breathers meets Aug. 8 | Health | fltimes.com — Aug 2, 2025
- Support group for lung disease patients meets Sept. 12 in Canandaigua — Aug 27, 2025
- Several Thompson Providers Accepting New Patients -... — Jan 5, 2026
- Travel Respiratory Therapist (RRT) - Health Carousel - LinkedIn — Jul 6, 2026
- Noyes Hospital opens new pulmonary clinic | News | thedailynewsonline.com — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pulmonology clinics in Massena
Pulmonary Medicine services offered by Rochester Regional Health in Massena: - Part of Rochester Regional Health, a nonprofit integrated health system serving Western New York, the Finger Lakes, and beyond. - Massena location expanded within RRH’s network to provide specialty pulmonary care (lung and respiratory health) as part of the system’s regional pulmonary medicine services. - RRH operates 9 hospitals and numerous outpatient locations, with a focus on comprehensive care including primary care, specialty services, and rehabilitation. - For exact Massena pulmonary clinic address, hours, providers, and appointment options, check the Rochester Regional Health website or contact RRH’s Massena location directly.
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