Pulmonary Medicine - Massena - Rochester Regional Health
Pulmonology • Massena, NY • Since 2014
About
Pulmonary Medicine services offered by Rochester Regional Health in Massena: - Part of Rochester Regional Health, a nonprofit integrated health system serving Western New York, the Finger Lakes, and beyond. - Massena location expanded within RRH’s network to provide specialty pulmonary care (lung and respiratory health) as part of the system’s regional pulmonary medicine services. - RRH operates 9 hospitals and numerous outpatient locations, with a focus on comprehensive care including primary care, specialty services, and rehabilitation. - For exact Massena pulmonary clinic address, hours, providers, and appointment options, check the Rochester Regional Health website or contact RRH’s Massena location directly.
Clinic Type
Pulmonology
Address
181 Maple St, Massena NY 13662
Phone
Call:(315) 769-4656
parking@rochesterregional.org
Opening Hours
General Hours: Tue 1:30 PM – 4:30 PM; Wed 1:30 PM – 4:30 PM
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
General Hours
Tue: 1:30 PM - 4:30 PM; Tue: 1:30 PM - 4:30 PM; Wed: 1:30 PM - 4:30 PM
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 (219 reviews)
- U.S. News & World Report: 3/5
- Nursa (clinician reviews): 2.5/5
Patients praise
- Some patients reported positive, responsive care in emergency situations
- Appreciation for staff efforts to calm nerves and explain medical findings
- Examples of clear communication during specific diagnostic processes
Common complaints
- Long wait times in the emergency room
- Perceived lack of attentiveness or responsiveness from nursing and medical staff
- Reports of unprofessional or dismissive behavior by some providers
- Concerns regarding communication and confidentiality
"From the moment I walked in the door, I felt as though the Doctors, Nurses, and Staff did everything in their power to calm my nerves, ease my symptoms, and get to the bottom of what was going on."
— Birdeye Review"So I went to mmh because of kidney pain the unprofessional doctor came in and said nothing's wrong with you so get out now No discharge papers"
— Yelp Review"This hospital is a joke. I sat in the waiting room for 3 hours, in pain crying. When I got to my room they gave me pain meds and then left me in the room for 4 hours and did not bother to come and check on me."
— MedicalRecords.com ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Lawrence Region welcomes Terry Pummer, DO, to lead Advanced Wound Care Services - North Country Now — Jul 22, 2025
- New medical director for Advanced Wound Care Services | St. Lawrence County News | nny360.com — Jul 23, 2025
- Formoza and French Join St. Lawrence Emergency Medicine Team - North Country Now — Oct 14, 2025
- RRH St. Lawrence Region welcomes new hospitalist | Community Notes | nny360.com — Jul 3, 2026
- Pathway to Excellence® recognition showcases St. Lawrence Region’s nursing leadership - North Country Now — Nov 23, 2025
Information sourced from the clinic's website as of July 11, 2026.
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