Massena Hospital Wound Care Center anniversary
Wound Care • Massena, NY
Clinic Type
Wound Care
Address
—
Phone
1-315-265-1000
AdamDA@NorthCountryNow.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 2.9/5 stars (219 reviews)
- Leapfrog Group (Outpatient Surgery): 91% (Patients’ overall rating of the facility) (Not explicitly stated (survey-based metric))
Patients praise
- high patient satisfaction specifically for the Wound Care Center, including praise for kindness, listening to patients, and comfort
- positive feedback on facility improvements and convenience of local care access
- high Leapfrog performance scores for outpatient surgery experience, specifically regarding facilities and staff communication
Common complaints
- occasional reports of rude or impatient staff in emergency/discharge services
- concerns regarding wait times and facility cleanliness reported in general hospital reviews
"I have had the best care and would recommend the Center to everyone."
— North Country Now (Wound Care Center Patient)"The whole team was super! They made me feel very comfortable and were extremely kind. My embarrassment about the condition of my feet became nonexistent due to their treatment."
— North Country Now (Wound Care Center Patient)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New medical director for Advanced Wound Care Services | St. Lawrence County News | nny360.com — Jul 23, 2025
- St. Lawrence Region welcomes Terry Pummer, DO, to lead Advanced Wound Care Services - North Country Now — Jul 22, 2025
- Dr. Lim presented Massena Hospital Community Service Award - North Country Now — Jul 7, 2026
- Massena Town Board rejects proposal to pare down hospital debt | Top Stories | nny360.com — Dec 18, 2025
- Massena Hospital Auxiliary awards scholarships - North Country Now — Aug 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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