RRH Wound Care Center
Wound Care • Massena, NY
Clinic Type
Wound Care
Address
1 Hospital Dr, Massena NY 13662
Phone
(315) 769-4392
parking@rochesterregional.org
Opening Hours
ClosedOpens Mon. at 8:00 AM
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours this week?
This week's hours: 8:00 AM - 4:00 PM (for the listed days/hours shown on the site).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Massena Hospital overall): 2.9/5 stars (based on 219 reviews for Massena Hospital) (219)
Patients praise
- Excellent, kind, and caring staff
- Comfortable and supportive environment for treatment
- Clear communication and explanation of care plans
- Convenience of having local access to wound care services
Common complaints
- General hospital-wide reviews indicate concerns about staff behavior and rudeness, though these are not specific to the Wound Care Center.
"The whole team was super! They made me feel very comfortable and were extremely kind. My embarrassment about the condition of my feet became nonexistent due to their treatment. Thank you all!"
— North Country Now (Massena Hospital Wound Care Center anniversary report)"The staff are excellent and caring. You couldn’t ask for a better group."
— North Country Now (Massena Hospital Wound Care Center anniversary report)"I have had really great treatment continuously for months. The staff listens to me, and values my opinion! They always explain everything to me..."
— North Country Now (Massena Hospital Wound Care Center anniversary report)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- St. Lawrence Region welcomes Terry Pummer, DO, to lead Advanced Wound Care Services - North Country Now — Jul 22, 2025
- New medical director for Advanced Wound Care Services | St. Lawrence County News | nny360.com — Jul 23, 2025
- Primary Care/Wound Care NP - St. Lawrence Region - LinkedIn — Jul 9, 2026
- Primary Care/Wound Care PA - St. Lawrence Region - Indeed — Jul 9, 2026
- UMMC Earns National Recognition for Excellence in Wound Care ... — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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