Carolina Asthma & Allergy Center - Matthews - Novant Health
Allergy & Asthma • Matthews, NC
Clinic Type
Allergy & Asthma
Address
855 Sam Newell Rd, Ste 206, Matthews, NC 28105-7593
Phone
(704) 372-7900
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.9/5 stars (313 (Matthews specific))
- rater8 (Verified patient experience): 4.92/5 stars (17,000+ (Practice-wide))
Patients praise
- Helpful and knowledgeable doctors and NPs
- Professional and attentive care from specific providers
- Clean and comfortable office environment
- Positive patient experiences with individual treatment plans
Common complaints
- Difficulties reaching staff by phone
- Issues with medication prescription and order processing
- Reports of unprofessional or dismissive bedside manner from staff or doctors
- Scheduling/appointment management issues, including unauthorized changes
"Dr. Patel is an absolute gem too! She listened to all of my concerns, answered all of my questions/explained the parts that were confusing and spent time talking to me on a personal level as well."
— Birdeye review"My wife uses the Matthews location; she has tried to contact them by phone three times today to find out if her medication has arrived... but there has been no response. The treatment works, but the customer service needs improvement."
— Yelp review"Rude staff and doctors During my last appointment, I overheard the doctor and nurses making fun of me while I waited in my room... It was completely outlandish and not the best bed side manner."
— Better Business Bureau complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stephanie White — Jun 1, 2026
- Rhonda Travis — Jun 25, 2026
- Alyssa Mills, MD | Maternal and Fetal Medicine | Novant Health — Jul 29, 2025
- Dr. Resha Shrestha, MD - Family Medicine Doctor in Charlotte, NC — May 14, 2026
- Dr. Sunita Sharma - Cardiologist in Huntersville, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More allergy & asthma clinics in Matthews
Carolina Asthma & Allergy Center is a Charlotte-based, physician-led hospital/health care practice specializing in asthma and allergy care. Founded in 1952, it operates 17 offices across the Charlotte area, including Matthews. The center offers comprehensive services such as allergy testing (food, patch, venom), oral immunotherapy, dietitian services, asthma and lung testing (spirometry, exhaled nitric oxide, exercise challenge), and related treatments. It emphasizes board-certified physicians, patient education, and improving quality of life for all ages. Contact: general line (704) 372-7900.
Asthma & Allergy Specialists is a private asthma and allergy care center based in Charlotte, NC (founded 1987). They offer testing, diagnosis, and personalized treatment for asthma and allergies across three offices in the Charlotte area, including Matthews, NC. Key details: - Location: Charlotte, NC area with 3 offices; services span diagnosis, testing, and treatment - Contact: 704-341-9600; kbush@asthmanc.com - Website: asthmanc.com - Highlights: Part of a small practice with annual revenue around $1–5 million; active since 1987 - Online presence: ~4,000 monthly visits, US-based traffic, low bounce rate, average 2 pages per visit If you’re seeking an allergist in Matthews, this center operates within the Charlotte region and provides comprehensive asthma and allergy care.
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