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About

Atrium Health is a nonprofit hospital and health care system based in Charlotte, NC, operating under Advocate Health. It offers a wide network of care including primary care, urgent care, specialty services, and hospital care. Key details relevant to “Atrium Health Primary Care One Health Family Medicine Matthews Matthews”: - Primary care presence: Atrium Health runs extensive primary care centers; One Health Family Medicine is among its primary care offerings (group practices under Atrium Health). - Location hint: Matthews, NC (likely part of Atrium Health Primary Care network). - Organization scope: Founded in 1940, headquarters in Charlotte; part of Advocate Health since 2022; nonprofit with large national footprint and telehealth capabilities. - Contact basics: Main phone line 704-355-2000; patient services and scheduling typically routed through Atrium Health Primary Care clinics. What to do next: - Visit atriumhealth.org and search for “One Health Family Medicine Matthews” or “Atrium Health Primary Care Matthews” to get the exact clinic address, hours, and appointment options. - If you need correspondences or directions, use the site’s clinic locator or call the main line for routing to the Matthews location.

Clinic Type

Primary Care

Address

332 N. Trade St. Suite 2000-A, Matthews, NC 28105

Phone

704-302-8860

Email

chfoundation@atriumhealth.org

Opening Hours

Facility Hours: Wed 7:30 AM - 5:00 PM; Mon-Fri 7:30 AM - 5:00 PM (typical hours shown; exact daily hours may vary)

Services Offered

  • Family Medicine
  • Primary Care
  • Preventive care
  • Well-child care
  • Women's health
  • Gynecological exams
  • Birth control
  • Geriatric care
  • Chronic disease management
  • Same-day sick care
  • In-office laboratory
  • Minor surgical procedures
  • Online access to medical records through MyAtriumHealth

Technology & Equipment

  • MyAtriumHealth patient portal
  • Electronic health records
  • Web/online access to medical records

Insurance & Payment

Pay as guest (GuestPay), Billing via MyAtriumHealth

Languages Spoken

  • English

FAQs

What services does One Health Family Medicine Matthews provide?

Preventive care, pediatric care, women’s health, geriatric care, chronic disease management, minor injuries, same-day sick visits, in-office laboratory, minor surgical procedures, and access to MyAtriumHealth.

What services are provided at One Health Family Medicine Matthews?

Preventive care and wellness exams; Pediatric care from newborn to 18 years old; Women’s health, including gynecological exams and birth control; Geriatric care; Management of chronic diseases (high blood pressure, diabetes, COPD, allergies, thyroid disorders); Treatment of minor injuries and illnesses; Same-day sick visits; In-office laboratory; Minor surgical procedures; Access to your medical record and MyAtriumHealth patient portal.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9/5 stars (184 reviews)
  • Atrium Health official provider profile: Not explicitly stated (profile referenced) (105 reviews for a specific provider (Dr. Beth Carlson))

Patients praise

  • Professional, caring, and courteous staff
  • Physicians who listen to patient concerns and foster collaborative dialogue
  • Thorough examinations and clear communication
  • Long-term positive relationships with providers

Common complaints

  • Occasional negative patient feedback regarding specific staff interactions or clinical experiences
  • Broader institutional complaints regarding Atrium Health (e.g., emergency room experiences, communication) not specific to this practice location

"He is professional, caring courteous & really listens to his patients needs & concerns. I have also seen other doctors & PA’s at this facility who have also helped me when needed. All other staff, from the front desk, to nurses & technicians all have been great."

Patient review for Dr. DePena at Atrium Health Primary Care

"I continue to be impressed by her [Dr. Carmen Teague]... she not only demonstrates her respect for the patient's perspective but also allows for a collaborative and open dialogue."

Patient review for Dr. Carmen Teague

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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