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Clinic Type

Urgent Care

Address

14001 E Independence Blvd Suite C, Indian Trail, NC 28079

Phone

704-247-6598

Email

Opening Hours

Sunday 8:00am-5:00pm; Monday 8:00am-8:00pm; Tuesday 8:00am-8:00pm; Wednesday 8:00am-8:00pm; Thursday 8:00am-8:00pm; Friday 8:00am-8:00pm; Saturday 8:00am-5:00pm

Services Offered

  • Walk-in urgent care
  • Urgent care services
  • Testing and treatment for rapid tests (COVID-19, strep, flu, RSV)
  • Non-surgical procedures (suturing, abscess drainage)
  • Pediatric urgent care
  • Sports physicals
  • Imaging/x-rays
  • Minor injury treatment

Technology & Equipment

  • Rapid testing equipment
  • X-ray facilities

Insurance & Payment

Pay Your Bill (online)

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: positive

  • Trustpilot (BetterMed Urgent Care - Matthews): 4.7/5 (TrustScore) (85 reviews)
  • GoHealth Urgent Care (Novant Health) in Matthews, NC: Over 3,000 five-star reviews (3,000+ five-star reviews (count not fully specified))
  • Loc8NearMe (Novant Health-GoHealth Urgent Care - Matthews NC): Qualitative review summary (no numeric rating shown in snippet)
  • Solv (urgent care & walk-in clinics near Matthews, NC listing): Shown as 4.8+ with high review volume (aggregated across providers) (Example aggregate shown: 7.8k reviews; other clinic counts vary)

Patients praise

  • Friendly/professional staff and courteous service
  • Fast/efficient care and prompt check-in
  • Clean facility
  • Knowledgeable providers who explain/review medical history and prescribe appropriately
  • Convenient access including evening/weekend/holiday hours and walk-in options

Common complaints

  • Limited on-site capabilities (e.g., this location does not draw blood / no bloodwork)
  • Occasional mixed experience (e.g., one staff member appeared tense; some reviews less than perfect though overall positive)

"“Ok overall but this location does not draw blood. Be aware that if you need bloodwork they cannot do it here.”"

Loc8NearMe review excerpt for Novant Health-GoHealth Urgent Care - Matthews NC

"“The urgent care was clean efficient and professional. I was checked in and seen promptly upon arrival.”"

Loc8NearMe review excerpt for Novant Health-GoHealth Urgent Care - Matthews NC

"“Awesome group and I highly recommend them. Staff was super nice and Dr. Wagner was Fantabulous.”"

GoHealth Urgent Care / Novant Health (Matthews location) review excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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