Urgent Care in Matthews, NC | Novant Health
Urgent Care • Matthews, NC • 1 (Matthews) locations
Clinic Type
Urgent Care
Address
9600 E Independence Blvd, Ste B, Matthews, NC 28105
Phone
(704) 815-5624
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Opening Hours
mon-sun 8:00 am - 8:00 pm
Telehealth
Available (Telemedicine)
Services Offered
Technology & Equipment
Insurance & Payment
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Online payment portal, Same-day pricing for patients without insurance
Languages Spoken
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Pricing
FAQs
Is the Matthews GoHealth Urgent Care in-network with insurance?
Yes, in-network with most major North Carolina and national insurance plans.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Novant Health- GoHealth Urgent Care, Matthews): 4.8 / 5 average rating (7,811 patients shared ratings)
- Yelp (Novant Health-GoHealth Urgent Care, Matthews): 2.3 / 5 (43 reviews)
- Zocdoc (Novant-Go Health Urgent Care-Matthews): 4.59 / 5 overall rating (doctor profile) (32 patient reviews)
- Loc8NearMe (Novant Health-GoHealth Urgent Care, Matthews): No explicit numeric rating shown in snippet (positive descriptions of cleanliness, promptness, staff) (Review count not shown in snippet)
- Facebook (Novant Health-GoHealth Urgent Care | Matthews): 74% recommend (6 reviews)
- Birdeye (Novant Health Matthews Medical Center): Not specified in snippet (page shows 803 reviews) (803 reviews)
- HospitalStats (Novant Health Matthews Medical Center): Overall Patient Rating: AVERAGE
Patients praise
- Clean, efficient, and professional urgent care visits
- Prompt and courteous service
- Friendly, professional staff and skilled providers
- Thorough explanations/personalized care (in some reviews)
- Convenient access (online scheduling, walk-in options) and weekend/evening availability (as described)
Common complaints
- Impersonal or lacking bedside manner (at least one review)
- Limitations in onsite services (e.g., cannot draw blood at that location)
- Negative experiences at the broader Novant Health Matthews Medical Center, including unresponsiveness and perceived lack of compassion/professionalism
- Concerns about dirty facilities and staff not responding quickly when help is requested (HospitalStats summary)
- Very negative allegations from some reviewers (e.g., poor treatment/racism claims)
"“The urgent care was clean efficient and professional. I was checked in and seen promptly upon arrival.”"
— Loc8NearMe review excerpt for Novant Health-GoHealth Urgent Care - Matthews"“Ok overall but this location does not draw blood. Be aware that if you need bloodwork they cannot do it here.”"
— Loc8NearMe review excerpt for Novant Health-GoHealth Urgent Care - Matthews"“This is a really nice office . Impersonal care. The doctor didn't even greet me.”"
— Yelp review excerpt for Novant Health-GoHealth Urgent Care, MatthewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Urgent Care in Hanes Square, Winston - Salem, NC | Novant Health - GoHealth Urgent Care — Jul 12, 2026
- Novant Health-GoHealth Urgent Care, Winston Salem - Urgent Care in Winston-Salem, NC 27103 | Solv — Jul 8, 2026
- Nancy V. James - Nurse Practitioner in Charlotte, NC — May 14, 2026
- Matthews pursues pedestrian crossing near hospital | Mmhweekly | thecharlotteweekly.com — Apr 1, 2026
- Atrium and Novant vie to add hospital beds in Union County | Charlotte Observer — Nov 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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