Beth Israel Lahey Health Primary Care – Medford Family ...
Primary Care • Medford, MA • Since 2019
About
Beth Israel Lahey Health (BILH) is a nonprofit integrated health system based in Cambridge, MA, formed in 2019 from a merger of Beth Israel Deaconess Medical Center and Lahey Hospital & Medical Center. It operates 11–13 hospitals and numerous care sites across Massachusetts and New Hampshire, including primary care, urgent care, specialty services, elder care, hospice, and research/education. Key details: - Headquarters: Cambridge, Massachusetts - Regions served: Massachusetts and New Hampshire - Size: ~2,951 employees (2023/2024 range) with revenue around $4.5B; net income ~$451.2M (2023) - Leadership: Kevin Tabb, MD (CEO) - Type: Nonprofit hospital system - Notable notes: Formed via 2019 merger; largest health system by hospital count in Massachusetts; many affiliated care locations and services Specific to Medford/Medford-area primary care: The provided material confirms BILH operates a broad Primary Care network across the system, including sites in Cambridge and surrounding areas, but does not list a Medford-specific primary care location in the excerpts. For precise Medford primary care clinics within BILH (address, hours, providers), please specify if you want the latest Medford site details or a search for the closest primary care practice within the BILH network.
Clinic Type
Primary Care
Address
101 Station Landing, Suite 500 5th Floor Medford, MA 02155
Phone
781-306-0200
Rafael.hernandez@bilh.org
Opening Hours
Sunday Closed; Monday–Friday 8:30 am – 5:00 pm; Saturday Closed
Services Offered
Team
Insurance & Payment
—
bill pay site available, billing and financial services info listed on site
Languages Spoken
—
Current Offers
Awards/recognition submission
FAQs
What services are offered?
Comprehensive primary care services including annual check-ups, adult physicals, and management of common conditions; referrals to subspecialists when needed.
Hours of Operation
Sunday: Closed; Monday–Friday: 8:30 am – 5:00 pm; Saturday: Closed. The office is closed for lunch Monday–Friday from 12:00 pm – 1:00 pm. Phone hours are Monday–Friday from 8:30 am – 4:45 pm.
What should I do if I need a referral to a specialist?
If you feel you need to see a specialist and have not discussed the referral with your PCP, please first call your PCP, as they may need to see you prior to referring you to the specialist.
What is the WE CARE award?
The WE CARE award honors a BILH Primary Care staff member who exemplifies our core values. Nominations are accepted on a rolling basis and reviewed by the committee. Awards are presented quarterly.
How can I nominate someone for an award?
Help us recognize outstanding team members by submitting a nomination. Please complete a separate form for each individual you’d like to nominate.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- BirdEye: 3.8 stars (33 reviews)
- Wanderboat.ai: 3.6 stars
- Yelp: not specified (26 reviews)
Patients praise
- attentive and caring doctors with excellent bedside manner
- professional, friendly, and efficient office staff
- well-run and responsive practice overall
- easy to access with convenient location and ample parking
- good communication via patient portal and phone calls
Common complaints
- occasional billing issues, such as unexpected charges for discussions outside of routine physical exams
"Dr. Patrick Sabia is an excellent physician and he pays close attention to my concerns. I think this is a well-run, responsive practice overall."
— Loc8NearMe user review"They take excellent care of me I always get an appointment when I need it. Dr T is out standing she cares for her patients."
— Loc8NearMe user review (Nancy Fay)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass General, Beth Israel vie for primary care market — Nov 24, 2025
- Beth Israel poaches at least 18 Mass General Brigham doctors — Nov 24, 2025
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Jobs - Careers at Beth Israel Lahey Health — Jan 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
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