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About

Summary: Family Services of Northeast Wisconsin (FSNW) is a Green Bay-based nonprofit offering more than 30–35 programs across counseling, mental health services, crisis support, early childhood development, and youth and family self-sufficiency. Founded in 1899, it serves Northeast Wisconsin with a network of offices (HQ in Green Bay and four locations) and a staff of about 117. Primary contact: intake@familyservicesnew.org; phone: 920-436-6800. While FSNW is not specifically listed as having a Menasha location in the current highlights, it provides extensive regional services in individual and family health, counseling, and crisis services across its offices in Green Bay and surrounding areas. For Menasha-specific counseling, consider reaching FSNW at the intake contact to confirm availability or referrals.

Clinic Type

Clinical Social Work

Address

Menasha Counseling Clinic, Family Services of Northeast Wisconsin

Phone

(920) 436-6800 (Green Bay) or (920) 739-4226 (Menasha)

Email

Opening Hours

Mondays: 8:00am-5:30pm; Tuesdays: 8:00am-6:00pm; Wednesdays: 8:00am-5:30pm; Thursdays: 8:00am-5:00pm; Fridays: 8:00am-2:00pm

Telehealth

Yes, in-person and virtual therapy options

Services Offered

  • outpatient therapy
  • individual therapy
  • family therapy
  • couples therapy
  • school-based mental health services
  • trauma-informed care
  • virtual therapy
  • in-person therapy

Technology & Equipment

  • Trauma-Informed Care
  • Virtual therapy platforms
  • In-person therapy

Team

  • Bayley Lind, Master’s Degree in Social Work, University of Wisconsin – Green Bay; Bachelor’s Degree in Sociology/Human Services and Psychology, St. Norbert College; APSW — MSW, APSW

Insurance & Payment

  • Medicaid
  • BadgerCare
  • private insurance
  • Most private insurance
  • Badger Care

Most insurance plans accepted including private insurance and Medicaid; Medicare not accepted at this time.

Languages Spoken

  • English

Pricing

  • Not publicly listed; contact clinic for scheduling and coverage details

Current Offers

Accepting new clients

FAQs

Does the Menasha Counseling Clinic accept Medicare, Medicaid, and/or Badger Care?

We accept both Medicaid and/or Badger Care as well as most private insurance. We are not able to accept Medicare at this time.

How soon can I be seen?

In most cases, a client can be seen within 7-10 business days.

Are school-based mental health services available?

Yes, referral from guidance counselor is required; services in Kimberly, Little Chute, and Kaukauna School Districts; waiting lists may apply.

Is there a waiting list for school-based mental health services?

Yes, there is often a waiting list. A referral must be submitted by your child’s school guidance counselor to qualify for services. These services are currently provided in the Kimberly, Little Chute, and Kaukauna School Districts. There may be less of a waiting period if you are able to transport your student to our outpatient clinic until a spot opens up at school.

How long is the wait to see a therapist?

In most cases, a client can be seen within 7-10 business days.

To schedule an appointment, what number should be used?

Please call (920) 739-4226.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

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Patients praise

  • Helpful and friendly staff reported by some patients
  • Good experiences with child counseling and available resources
  • Presence of a children's area and sliding fee scale options

Common complaints

  • Some patients have reported feeling unheard or uncared for by staff
  • Concerns regarding residential treatment program practices, including restrictive disciplinary measures and staff interactions

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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