ThedaCare Behavioral Health-Menasha
Clinical Social Work • Menasha, WI • Since 1909
About
ThedaCare is a nonprofit, integrated health system based in Neenah, Wisconsin, with a broad presence across Northeast Wisconsin. It is part of Froedtert & the Medical College of Wisconsin and operates 20 hospitals and 360+ outpatient locations, offering primary and specialty care. The system focuses on individualized care and community health through prediction, prevention, and partnerships. Key details: - Headquarters: Neenah, WI - Founded: 1909 - Employees: ~2,093 (up ~6.9% YoY) - Annual revenue: ~$2.8B - Regions: Northeast Wisconsin; extensive network via Froedtert ThedaCare partnership - Services: Comprehensive healthcare including primary care, specialties, and system-wide care - Contact: Main phone lines 920-996-3200 / 800-236-2236 If you’re specifically seeking ThedaCare Behavioral Health in Menasha, WI: - ThedaCare provides behavioral health services as part of its integrated system. For Menasha, you would typically access these through ThedaCare’s Appleton/Neenah locations or affiliated behavioral health partners within the Froedtert ThedaCare network. To find exact Menasha-area behavioral health services (addresses, hours, and providers), please contact ThedaCare’s main line or use their site’s location finder.
Clinic Type
Clinical Social Work
Address
1095 Midway Road, Menasha, WI 54952
Phone
1920-720-2300
customersupport@thedacare.org
Opening Hours
7:30am–7:00pm
Telehealth
Telemedicine - Psychiatry
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com / Recovery.com: 2.5 out of 5 (87 reviews)
- Recovered.org: 3.35 out of 5 (TrustScore) (not explicitly provided total count)
- Detox.net: 3.7 out of 5 (1 review)
Patients praise
- Positive mentions of individual staff/counselors
- Acknowledgment that some treatment services are considered good
- Appreciation for group therapy and counseling availability
Common complaints
- Reports of administrative issues and lack of organization
- Concerns regarding prescription fulfillment delays
- Allegations of being understaffed
- Perceptions of being profit-focused or prioritizing financial gain over patient care
- Issues with medical record documentation accuracy
"Overall in office service is ok, but if you need prescriptions good luck. This place is severely understaffed and completely unorganized. If you need prescriptions allow at least 10 days and plan..."
— Yelp (via MapQuest)"Horrible substance abuse staff. They treat people like a dollar sign. They try to get you to stay there as long as they can to take your money even if you don't really treatment. Their all about..."
— Yelp (via MapQuest)"Strengths: Understanding, Group Therapy, 1 on 1 counseling when needed. Counselors who are recovering addicts. Weaknesses: coordinating same addictions. They were to quick to transfer me inpatient."
— Detox.netSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Michael Panzer, M.D., Psychiatrist | Menasha, WI | WebMD — Aug 17, 2025
- Kim D. Prusha - Mental Health Counselor Specialist in Menasha, WI — Jun 11, 2026
- John Pilon, MA - Counselor in Menasha, WI | Healthgrades — Apr 22, 2026
- Laura L. Adams Burkley, CSW - Clinical Social Worker in Menasha, WI — May 14, 2026
- Carrissa Pannuzzo, MA - Mental Health Counselor Specialist in Menasha, WI — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More clinical social work clinics in Menasha
Summary: Family Services of Northeast Wisconsin (FSNW) is a Green Bay-based nonprofit offering more than 30–35 programs across counseling, mental health services, crisis support, early childhood development, and youth and family self-sufficiency. Founded in 1899, it serves Northeast Wisconsin with a network of offices (HQ in Green Bay and four locations) and a staff of about 117. Primary contact: intake@familyservicesnew.org; phone: 920-436-6800. While FSNW is not specifically listed as having a Menasha location in the current highlights, it provides extensive regional services in individual and family health, counseling, and crisis services across its offices in Green Bay and surrounding areas. For Menasha-specific counseling, consider reaching FSNW at the intake contact to confirm availability or referrals.
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