Menasha Counseling Clinic | Family Services of Northeast Wisconsin
Mental Health Counseling • Menasha, WI • Since 1899 • 1 (Menasha Counseling Clinic) locations
About
Summary: Family Services of Northeast Wisconsin (FSNW) is a Green Bay-based nonprofit offering more than 30–35 programs across counseling, mental health services, crisis support, early childhood development, and youth and family self-sufficiency. Founded in 1899, it serves Northeast Wisconsin with a network of offices (HQ in Green Bay and four locations) and a staff of about 117. Primary contact: intake@familyservicesnew.org; phone: 920-436-6800. While FSNW is not specifically listed as having a Menasha location in the current highlights, it provides extensive regional services in individual and family health, counseling, and crisis services across its offices in Green Bay and surrounding areas. For Menasha-specific counseling, consider reaching FSNW at the intake contact to confirm availability or referrals.
Clinic Type
Mental Health Counseling
Address
1810 Appleton Rd. Menasha, WI 54952
Phone
(920) 436-6800 (Green Bay) / (920) 739-4226 (Menasha)
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Opening Hours
Mondays: 8:00am-5:30pm; Tuesdays: 8:00am-6:00pm; Wednesdays: 8:00am-5:30pm; Thursdays: 8:00am-5:00pm; Fridays: 8:00am-2:00pm
Telehealth
in-person and virtual therapy options
Services Offered
Insurance & Payment
Not all plans accepted; Medicare not accepted.
Insurance, out-of-pocket
Languages Spoken
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FAQs
Does the Menasha Counseling Clinic accept Medicare, Medicaid, and/or Badger Care?
We accept both Medicaid and/or Badger Care as well as most private insurance. We are not able to accept Medicare at this time.
How long is the wait to see a therapist?
In most cases, a client can be seen within 7-10 business days.
Is there a waiting list for school-based mental health services?
Yes, there is often a waiting list. A referral must be submitted by your child’s school guidance counselor to qualify for services. These services are currently provided in the Kimberly, Little Chute, and Kaukauna School Districts.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Family Services Counseling Clinic - Menasha): rating not specified in snippet (reviews exist)
- Rehab.com (Family Services – Counseling Clinic - Menasha, WI): 2 stars
- DrugTreatmentCentersGreenBay.com (Family Services of Northeast Wisconsin - Menasha): 4.00 (2) (2 reviews)
- AddictionResource.com (Family Services of Northeast Wisconsin - Menasha): 8.8 out of 10
- LocalityBiz.com (Family Services Counseling Clinic - Menasha): Mixed individual ratings shown (e.g., one ★★★★★ and one ★☆☆☆☆ in snippet)
Patients praise
- Comfort and satisfaction with therapists/visits
- Helpful, friendly staff and good counseling/resource variety
- Success in meeting treatment goals (as reported by a claims-based metric)
Common complaints
- Low ratings/negative experiences reported by reviewers
- Concern or allegations regarding mandated reporting for a client case
- A reviewer cited convenience but limited details on other aspects; overall negative sentiment present
"“I have struggled to find a therapist that fits for a long time. I find so much comfort here and am very pleased with every visit.”"
— Familyservicesnew.org – Menasha Counseling Clinic page (testimonial highlights)"“I'm giving two stars because it's a convenient location and I did get a lot of help from the second therapist that I had …”"
— Rehab.com – review snippet for Family Services Counseling Clinic - Menasha"“My nephew came here for counseling after he was molested. Not only did Joe not report it to CPS or the police, as he is mandated to do …”"
— LocalityBiz.com – review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- John Pilon, MA - Counselor in Menasha, WI | Healthgrades — Apr 22, 2026
- Kim D. Prusha - Mental Health Counselor Specialist in Menasha, WI — Jun 11, 2026
- Laura L. Adams Burkley, CSW - Clinical Social Worker in Menasha, WI — May 14, 2026
- May Rise & Thrive - United Way Fox Cities — Feb 9, 2026
- Care Coordination - Lutheran Social Services of WI & Upper MI — Jul 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
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