ThedaCare Behavioral Health-Menasha
Mental Health Counseling • Menasha, WI • Since 1909
About
ThedaCare is a nonprofit Northeast Wisconsin healthcare system (HQ: Neenah) affiliated with Froedtert & the Medical College of Wisconsin. It operates 20 hospitals and 360+ outpatient locations, employing 2,093 staff with about $2.8B annual revenue. The organization provides comprehensive primary and specialty care, and partners with academic medical resources to support research and education. For specific behavioral health services in Menasha or the Menasha location, ThedaCare operates within its broader system of care in the region; the main ThedaCare contact numbers and regional offices are listed, but there is no distinct “ThedaCare Behavioral Health – Menasha” page noted in the provided highlights. If seeking behavioral health services in Menasha, consider checking ThedaCare’s Appleton/Neenah facilities or contact their main lines to confirm if there is a Menasha-based program or referral options.
Clinic Type
Mental Health Counseling
Address
1095 Midway Road
Phone
920-720-2300
customersupport@thedacare.org
Opening Hours
7:30am–7:00pm
Telehealth
Telemedicine - Psychiatry
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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FAQs
Returning patients
If you've seen this provider before, schedule an appointment through your MyThedaCare account.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com / Recovery.com: 2.5/5 (87)
- Detox.net / Rehabs.com: 3.7/5 (1)
- Healthgrades: 1/5 (1)
Patients praise
- Understanding staff members
- Access to group therapy and 1-on-1 counseling
- Presence of counselors who are recovering addicts themselves
- Availability of walk-in care services for immediate needs
Common complaints
- Reports of administrative disorganization and understaffing
- Difficulties obtaining or refilling prescriptions timely
- Perceived focus on financial gain or revenue over patient care
- Issues with patient transfer policies or perceived lack of individualized care
"Overall in office service is ok, but if you need prescriptions good luck. This place is severely understaffed and completely unorganized."
— MapQuest (citing Yelp)"Strengths: Understanding, Group Therapy, 1 on 1 counseling when needed. Counselors who are recovering addicts. Weaknesses: coordinating same addictions. They were to quick to transfer me inpatient."
— Detox.net / Rehabs.com"Thedacare is the worst. Admin makes ridiculous rules showing they only care about $$'s."
— MapQuest (citing Yelp)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Michael Panzer, M.D., Psychiatrist | Menasha, WI | WebMD — Aug 17, 2025
- Kim D. Prusha - Mental Health Counselor Specialist in Menasha, WI — Jun 11, 2026
- John Pilon, MA - Counselor in Menasha, WI | Healthgrades — Apr 22, 2026
- Laura L. Adams Burkley, CSW - Clinical Social Worker in Menasha, WI — May 14, 2026
- Carrissa Pannuzzo, MA - Mental Health Counselor Specialist in Menasha, WI — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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