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Clinic Type

Osteopathy

Address

1300 Crane St Menlo Park, CA 94025

Phone

650-498-6500

Email

Services@stanfordhealthcare.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video visits now available. Call 650-498-6500 or visit MyHealth to schedule a video visit.

Services Offered

  • General Surgery
  • Imaging & Radiology
  • Internal Medicine
  • Nutrition & Wellness Program

Technology & Equipment

  • MyHealth online tool
  • Stanford Health Care technology

Team

  • Our Primary Care Doctors — department
  • Our Specialists — department

Insurance & Payment

—

Languages Spoken

—

FAQs

What is Menlo Medical Clinic?

A neighborhood clinic offering exceptional service with access to Stanford specialists and technology.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Unilocal: Generally mixed; some sources show high praise for specific doctors, others cite low satisfaction with administration/billing. (20 reviews (Unilocal source))
  • Bay Area Consumers' Checkbook: N/A (Ratings provided as percentages for specific service categories) (2 ratings)

Patients praise

  • Highly skilled, knowledgeable, and compassionate physicians
  • Effective, team-based, and collaborative care across specialties
  • Affiliation with Stanford Health services
  • Clean and well-maintained facilities

Common complaints

  • Difficulties with administrative tasks and office staff responsiveness
  • Problems with billing, insurance processing, and collections practices
  • Long wait times for appointments (3-6 months)
  • Issues with transferring or mishandling medical records

"We cannot say enough about the wonderful care we received from cardiologist Dr. Giattina. She made a diagnosis several other physicians missed. She is caring, compassionate, professional and is..."

— MapQuest/Yelp user review

"Terrible medical records staffs Misplaces my infant daughter’s medical records that was supposed to be transferred... bumbling unprofessional staff... made it easy for me to choose Sutter Health over this clinic."

— Unilocal user review

"My negative review is mainly induced by bad experiences with their billing practices... Lately they stopped sending billing notices... and some charges went unpaid for about 5 months... they put me into collections!"

— Unilocal user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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