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Clinic Type

Osteopathy

Address

Menlo Park, California

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Osteopathic medicine
  • Primary care
  • Holistic health
  • Integrative medicine
  • Functional medicine

Technology & Equipment

  • Osteopathic medicine
  • Functional/integrative approaches

Team

  • Not specified, DO, OD (osteopathic doctor) — Owner/Practitioner

Insurance & Payment

Languages Spoken

  • English

FAQs

What is the focus of Menlo Park Direct Primary Care?

Integrative, patient-centered care with deeper physician relationships beyond rushed visits.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Menlo Medical Clinic): 3.3/5 (34 reviews)

Patients praise

  • Highly attentive, personalized, and unhurried care in concierge/direct models
  • Physicians who listen, are knowledgeable, and demonstrate genuine care for patients
  • Seamless appointment scheduling and quick access to specialists/referrals in certain practices
  • Comfortable, welcoming office environments with little to no waiting times in private/concierge settings

Common complaints

  • Inconsistent billing practices, including double billing and failure to bill insurance correctly
  • Difficulty in contacting and receiving responsive communication from administrative/billing staff
  • Long wait times and impersonal or unprofessional administrative service

"My primary care doctor, Susan Garay is a knowlegable doctor. However dealing with the billing department and not responsiveness of the Dr.‘s office makes going to this clinic almost impossible."

Unilocal (Menlo Medical Clinic review)

"The best doctor relationship I have ever had! Dr. Hiroshima has been extremely thorough as he addresses each of my medical concerns and ensures I have access to the right resources and specialists."

LocalityBiz (Peninsula Doctor review)

"To me, having access to a great doctor is priceless. With the Village Doctor, there’s no waiting on hold, no trying to convince a doctor that your child is really sick enough to see the doctor, no waiting 6 hours for an appointment, and no waiting room with other sick children."

The Village Doctor Testimonials

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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