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About

Summary: Hackensack Meridian Health is a nonprofit, integrated health system based in Edison, NJ, consisting of 17 hospitals (including three academic centers), two children’s hospitals, nine community hospitals, a behavioral health facility, and two rehabilitation institutes, plus 500+ patient care locations across New Jersey. It offers expert care by doctor, condition, or specialty, with options for virtual visits, online appointment booking, and bill pay. The network employs 35,000+ team members and 7,000 physicians. For locating a specific Menlo Park location or doctor, use the organization’s site to search by location or specialty and to book appointments. If you’re specifically seeking Hackensack Meridian Health Menlo Park, use the site’s “Find a Location” or “Find a Doctor” tools to identify the nearest Menlo Park facility and available physicians, and to schedule a visit.

Clinic Type

Primary Care Clinic

Address

225 May Street, Suite E Edison, NJ 08837

Phone

732-661-2020

Email

consumerservices@hmhn.or

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Call For Hours

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (Hackensack Meridian Health Medical Group): 1.5 out of 5 stars (30 reviews)

Patients praise

  • Some providers described as knowledgeable and able to put patients at ease
  • Occasional positive interactions with specific nursing or administrative staff

Common complaints

  • Billing and insurance processing issues (e.g., refund delays, incorrect billing)
  • Difficulties in scheduling appointments and frequent cancellations
  • Unprofessional administrative staff interactions (e.g., rude receptionists)
  • Concerns regarding clinical staff bedside manner and quality of care

"She answers the phone with an attitude, places you on hold for minutes on end and cuts you off as you are speaking in the most unprofessional manner."

Menlo Park Medical Group Patient Review (LocalityBiz)

"Good luck trying to get in touch with them. Also, they love to cancel appointments and force a reschedule for months later."

Hackensack Meridian Health Medical Group Patient Review (Birdeye)

"I received a bill from Hackensack Meridian for services rendered on July 10th and 11th 2023. They did not submit to my insurance correctly so they billed me the full amount... I have called 4 times to get a refund for the overpayment and each time they tell me it will take 10 weeks to process."

BBB Patient Complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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