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About

Garnet Health is a New York not-for-profit health system based in Middletown, serving approximately 450,000 residents across Orange, Sullivan, and Ulster Counties in the Mid-Hudson region. The network includes Garnet Health Medical Center(s), Garnet Health Doctors, urgent care, and related foundations. It offers comprehensive diabetes-focused care as part of its services (diabetes, obesity medicine, endocrinology) within a broad range of specialties such as cardiology, orthopedics, neurology, primary care, and bariatric/diabetes-related programs. The system emphasizes close-to-home care, employs over 4,000 professionals, and operates several facilities in Middletown and surrounding areas. Contact: 845-333-1000; website garnethealth.org.

Clinic Type

Diabetes Center

Address

707 E MAIN ST, Middletown, New York 10940, US

Phone

8453331000

Email

CRMCimagerequest@garnethealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diabetes Care
  • Diabetes Management & Support
  • Diabetes Prevention Program
  • FreshRx Produce Prescription Program
  • diabetes education
  • behavioral health support
  • stress management
  • nutrition counseling
  • medical care coordination

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google reviews): 1.8 out of 5 stars (85 reviews)
  • Rehab.com: 2.92 out of 5 stars (1,1195 reviews)
  • Healthgrades: 63% patient recommendation rate

Patients praise

  • specific endocrinology providers are highly praised by patients for their knowledge and personal attention
  • some staff are described as friendly, attentive, and helpful during hospital stays
  • positive feedback on the facility's modernity and cleanliness
  • High Performing rating for Diabetes & Endocrinology care from U.S. News & World Report

Common complaints

  • long wait times in the emergency department
  • perceived lack of compassion or dismissive bedside manner from some providers
  • difficulties with appointment scheduling and administrative responsiveness
  • general dissatisfaction with emergency room experiences

"My visit and Drs. appointments with the best endocrinologist (Dr. Grace Youngeun Kang ) in the world are excellent. I know it because she’s my DOCTOR and I’m lucky to have her monitor my diabetes. She’s Numero Uno."

Healthgrades Review

"Horrible experience—twice. During my most recent visit, I waited in the Emergency Department for over five hours and was still not seen."

Rehab.com Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Middletown, NY·Diabetes Center

Crystal Run Healthcare is a multi-specialty medical group headquartered in Middletown, NY (HQ at 155 Crystal Run Road). Founded in 1996, it operates 14 offices in the United States and offers services across primary care and various specialties, including endocrinology, diabetes care, cardiology, and internal medicine. The organization is part of Optum, Inc., with approximately 380 employees and about $36 million in annual revenue. For diabetes-related care, Crystal Run provides endocrinology and metabolism expertise, internal medicine, and related services within its broader primary care and specialty network. Main contact: 845.703.6999.

VerifiedOnline bookingSince 1996
Middletown, NY·Diabetes Center

Summary for user query: Locations, Hours & Phone Numbers - Middletown Medical Middletown - Headquarters and primary location: 111 Maltese Drive, Middletown, NY 10940, United States - Additional U.S. offices: 3 offices in total (including the Middletown headquarters) - Main phone numbers: (845) 342-4774, 845-342-4774 - Hours: Not specified on the provided content. For current hours, contact the main line or visit the Middletown Medical website. - Services: Multispecialty medical practice offering comprehensive care; urgent care and various medical services across three U.S. locations. - If you need exact hours for Middletown location or other office hours, I can check further or guide you to the official contact page.

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