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Clinic Type

Physical Therapy

Address

28263 Lexus Dr Unit 12, Milford, Delaware 19963

Phone

3025037607

Email

telehealth@urpt.com

Opening Hours

7:00 am to 7:00 pm

Telehealth

https://www.benchmarkpt.com/what-to-expect/telehealth/

Services Offered

  • Physical Therapy
  • Occupational Therapy
  • Geriatric Therapy
  • Pediatric Therapy
  • Hand Therapy
  • Manual Therapy
  • IASTM
  • Injury Prevention Program
  • Telehealth

Insurance & Payment

We work with most major insurance providers. Coverage varies; call to confirm in-network status and learn about self-pay options.

Self-pay, Insurance, Co-payment (if applicable)

Languages Spoken

FAQs

What should I expect at my first physical therapy appointment?

During your first visit, your physical therapist will perform an initial evaluation, discuss your plan of care, and set goals. Your treatment may include exercise; manual therapy (a hands-on technique used to decrease pain and increase range of motion); modalities such as electrical stimulation, moist heat, or ice; and patient education, including a home exercise program. At this appointment, the frequency and duration of your treatment will be determined.

What should I bring to my first physical therapy appointment?

On your first visit, you’ll need to bring your physician referral or prescription (if applicable), your insurance card, registration forms, ID, and co-payment (if applicable). You may also bring a change of clothes.

Commitments

  • Best-in-class physical therapy, patient care, and customer service; compassionate care with integrity and honesty

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (BenchMark Physical Therapy): 4.9/5 stars (77 reviews)
  • Facebook (Lakeside Physical Therapy Milford): 100% recommend (25 reviews)
  • Birdeye (Lakeside Physical Therapy): 5.0/5 stars (63 reviews)
  • Birdeye (NovaCare Rehabilitation): 4.6/5 stars (22 reviews)
  • Birdeye (PHOENIX Rehabilitation and Health Services): 5.0/5 stars (22 reviews)
  • Birdeye (Innovative Healthcare Centers): 5.0/5 stars (20 reviews)

Patients praise

  • Caring, professional, and knowledgeable therapists
  • Effective personalized treatment plans and pain relief
  • Friendly and accommodating office staff
  • Supportive, encouraging environment for recovery

Common complaints

  • Cleanliness concerns (infrequent)
  • Administrative or check-in process repetition/bureaucracy
  • High out-of-pocket costs/co-pays

"I have had such bad experiences with other physical therapy places but this one has to be the best I have ever been to! They actually take in account when you are in pain and listen to you..."

Pivot PT Milford Review

"The outpatient physical therapist staff have been a very pleasantly surprising good experience... Everyone is friendly, supportive people, and have answered all my questions."

Bayhealth Outpatient Rehabilitation Review

"Therapist were extremely supportive but it wasn’t the cleanest place at times."

BenchMark Physical Therapy Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Milford, DE·Physical Therapy

VerifiedOnline booking
Milford, DE·Physical Therapy

ATI Physical Therapy is a private Wellness and Fitness Services company offering in-clinic, online, and hybrid physical therapy to help improve mobility and recover health. Founded in 1996 and headquartered in Downers Grove, Illinois, ATI operates in multiple locations and supports patients through personalized care plans. The company has about 3,223 employees and reported roughly $753.1M in annual revenue, with a presence in several countries. Primary contact options include their main phone line and their website (atipt.com). The provided Milford, DE address (941 N Dupont Hwy) does not appear in the listed U.S. locations.

VerifiedOnline bookingSince 1996

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