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About

MercyOne Genesis Moline Convenient Care is part of MercyOne, a nonprofit Catholic health system headquartered in Des Moines, Iowa. MercyOne operates hospitals and clinics in the Midwest and is owned by Trinity Health. The Genesis facilities (including MercyOne Genesis Aledo and MercyOne Genesis DeWitt) are part of MercyOne’s network, providing outpatient and convenient care services. For exact location, hours, and services at MercyOne Genesis Moline Convenient Care, you should check MercyOne’s official site or contact the facility directly.

Clinic Type

Urgent Care

Address

3900 28th Ave. Drive, Moline, IL 61265

Phone

272-DOCS

Email

todd.mizener@mercyone.org

Opening Hours

Monday–Friday: 8:00 a.m. – 7:30 p.m; Saturday & Sunday: 9:00 a.m. – 4:00 p.m.

Emergency Care

Yes (emergency and trauma care facilities located at MercyOne Genesis hospital campuses)

Services Offered

  • Walk-in orthopedics care
  • Urgent care
  • Convenient care
  • No appointment—walk in
  • Sports and school physicals (pediatric/family)
  • Seasonal flu vaccinations
  • Treats: Sprains, Strains, Fevers, Strep throat, Colds/flu, Pneumonia, Minor fractures, Lacerations, Other acute problems
  • Emergency and trauma care facilities at MercyOne Genesis hospital campuses

Team

  • Rick L. Garrels — MD, Convenient Care
  • Kimberly Hayden — MD, Convenient Care
  • Brooke Jewell — ARNP, Convenient Care
  • Sharon L. Marguglio — ARNP, Convenient Care
  • Omar Aceviz — ARNP, Convenient Care
  • Morgan Nichols — MD, Convenient Care

Insurance & Payment

Languages Spoken

FAQs

What are MercyOne Genesis Convenient Care hours?

Walk-in care is available. Monday–Friday: 8:00 a.m. – 7:30 p.m., Saturday & Sunday: 9:00 a.m. – 4:00 p.m. No appointment needed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 5.0 out of 5 (1 (on Solv))
  • Yelp: 1.5 out of 5 (2)
  • Birdeye: 3.0 out of 5 (2)

Patients praise

  • Friendly staff (in some experiences)
  • Convenience when unable to see a primary doctor
  • Generally positive outcomes for some patients

Common complaints

  • Long wait times
  • Perceived incompetence or lack of provider expertise
  • Rudeness or poor bedside manner of specific staff
  • Dissatisfaction with treatment decisions or medication denials
  • Billing or administrative issues

"When I can't reach my doctor, this is my favorite place to go for care. Friendly staff and even other patients! I feel very confident with the outcomes I have had here!"

Solv review

"After a nearly 4 hour wait, I was seen by the incompetent Nursey nurse... She was condescending, rude, clearly had a God complex... I do not recommend, and will not go there again."

LocalityBiz review

"Short wait time. Kind staff. Would have preferred to have a 'real' doctor though. The person who took care of me wouldn't believe that I had Bronchitis."

Solv review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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