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Clinic Type

Urgent Care

Address

555 Valley View Drive Moline, IL 61265

Phone

309.764.9675

Email

privacyoffice@concentra.com

Opening Hours

8 a.m. - 5 p.m.

Telehealth

Yes (Concentra Telemed)

Services Offered

Team

  • Andrea Hickerson — NCMA

Insurance & Payment

Languages Spoken

FAQs

What should I bring to my visit?

Photo ID, proof of insurance, medical history information, and a list of current prescriptions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3 out of 5 stars (based on 744 reviews) (744)
  • Healthgrades: 3.7 out of 5 stars (3)
  • Solv Health: 5.0 out of 5 stars (1)
  • Solv Health: 5.0 out of 5 stars (1)

Patients praise

  • professional, kind, and empathetic staff members in many instances
  • efficient service for some routine procedures such as physicals and drug tests
  • clean, well-designed, and organized facility environments
  • thoroughness in medical explanations and aftercare instructions provided by clinicians

Common complaints

  • long wait times, sometimes extending several hours
  • rude or dismissive staff interactions reported by some patients
  • frustrations with administrative processes, such as paperwork delays, phone communication issues, and billing or pre-payment requirements
  • concerns regarding quality of care, specifically related to diagnosis accuracy and medication management

"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."

Birdeye review of Concentra Urgent Care

"I didn't have to wait to see Dr, very very nice staff Kind professional and had empathy for patients, Dr was the best, listened to concerns i had."

LocalityBiz review of UnityPoint Clinic Express Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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