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Clinic Type

Community Health

Address

Phone

217-541-7300

Email

kdoolin@iphca.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MyNeedsNetwork: 3.9/5 stars (10 reviews)
  • Birdeye/Google: 5/5 stars (4 reviews)

Patients praise

  • Some patients report caring and compassionate staff members
  • Specific providers are frequently praised for listening and being knowledgeable
  • Some patients appreciate the comprehensive services offered

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Reports of poor organization and communication between staff/doctors
  • Staffing shortages affecting appointment availability and wait times
  • Occasional rude or unprofessional demeanor from front desk or medical personnel

"OMG these people are so UNORGANIZED with there stuff.. they barely EVER know what's going on, everyone from the doctors, to the nurses don't ever know what the other one has said."

LocalityBiz user review

"I stopped because I would be there for hours just waiting nd never being satisfied with who I saw. Came back last summer seeing Adam Nelson sat nd listened to all my concerns he is the best."

MyNeedsNetwork user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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