OSF Holy Family Medical Center
Community Health • Monmouth, IL
About
OSF Holy Family Medical Center is a 23-bed critical access hospital in Monmouth, Illinois, part of OSF HealthCare. It serves Monmouth and surrounding areas with a small workforce (about 13 employees) and annual revenue around $4 million. The center operates at two US locations (Monmouth and Peoria) and offers general hospital services with a focus on compassionate care. Key contact: (309) 734-3141 or 800-421-5700. Website: osfhealthcare.org/hospitals/holy-family.
Clinic Type
Community Health
Address
Monmouth, Illinois 61462
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available at campus (not explicitly listed, image and page imply hospital/emergency services)
Services Offered
Insurance & Payment
—
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 2.9 stars (65 reviews)
- Healthgrades / CMS HCAHPS: 78% patient experience rating (107 patient surveys)
- Google (via Nursa): 3.00 stars (47 reviews)
- MedicalRecords.com: 3.9 stars (12 reviews)
Patients praise
- High patient recommendation rates (reported around 76%–78%)
- Positive feedback regarding nursing and doctor communication effectiveness
- Facility cleanliness praised by patients
- Strong performance in elective outpatient surgery patient experience metrics
- Appreciation for staff empathy and care in certain departments like physical therapy and ER (in select cases)
Common complaints
- Dissatisfaction with Emergency Room (ER) services, including long wait times and perceived lack of staff empathy
- Isolated reports of rude staff interactions
- Specific hospital policy of suing patients for unpaid bills mentioned in third-party reporting
"Possibly the slowest ER on this planet!! Rude young secretary... save yourself the hassle."
— MedicalRecords.com / OpenGovNY"The BEST NURSES, TECHS, DOCTORS... THEY GO ABOVE & BEYOND TO CARE FOR YOU & MAKE YOUR STAY... COMFORTABLE!"
— MedicalRecords.com / OpenGovNYSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Zach Yoder Appointed President of Select OSF Hospitals — Mar 23, 2026
- OSF Holy Family Adding PET and CT Imaging Services in Monmouth | Prairie Communications, LLC — Dec 18, 2025
- OSF HealthCare Announces Leadership Changes — Dec 23, 2025
- Award-Winning OSF Wound Care Brings Advanced Healing Options to Monmouth | Prairie Communications, LLC — Jan 20, 2026
- New OSF HealthCare regional president outlines growth plans for Galesburg, Kewanee, and Monmouth hospitals | WGIL 93.7 FM - 1400 AM — Apr 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Eagle View Community Health System is a nonprofit Federally Qualified Health Center (FQHC) based in Oquawka, Illinois, with a separate Stronghurst location. It provides affordable, comprehensive medical, dental, and behavioral health care for families. Key facts: - Revenue: about $25 million; Employees: 9 - Services across 4 offices in Illinois (HQ in Oquawka; Stronghurst and other Oquawka sites) - Active job openings: LCSW with Substance Use, Dental Assistant, RN/LPN & Medical Assistant - Contact: administration@eagleviewhealth.org; main phone options listed on their site - Website: eagleviewhealth.org If your target is Monmouth, IL, Eagle View lists 4 Illinois offices but does not explicitly show Monmouth as a location. They focus on Oquawka and Stronghurst, with care for the surrounding region.
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