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Clinic Type

Neurology

Address

100 Ridgeway Street, Suite 2, Hot Springs, AR 71901

Phone

501-623-2426

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • neurology
  • brain-spine-conditions
  • chronic neurological disease management
  • financial support

Team

  • Kara Way, Board-Certified Neurologist — MD
  • Pamela Bates — APRN, FNP-BC
  • Karen Horton — APRN
  • Teri Smith — APRN

Insurance & Payment

Make a payment online, financial counselor at initial visits, insurance coverage questions

Languages Spoken

FAQs

What is the main focus of New Way Neurology?

New Way Neurology is a community-based practice specializing in the diagnosis and treatment of brain, spine, and nerve conditions.

How are financial questions handled at initial visits?

You will meet with a financial counselor during one of your initial visits and at any time that you have questions about your account or insurance coverage.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com: 2.8 out of 5 stars (based on 4 reviews) (4 reviews)

Patients praise

  • knowledgeable and compassionate provider care
  • detailed explanations of conditions and treatment options
  • helpful approach to diagnosis and symptom management

Common complaints

  • long wait times for appointments
  • concerns regarding administrative staff and nursing communication
  • reports of feeling dismissed by medical staff

"Dr. Kara Way is a compassionate and knowledgeable, she listen and is able to diagnose the problem I was having and its source."

Vitals.com review

"I was sent to Dr. way... she didn’t seem to care at all, talked with me briefly and set me up for a follow up appointment 4 months later."

Vitals.com review

"Dr. Way did not tell me like so many other doctors that I literally would just have to “learn to live with it” instead of trying to figure out what the problem really was."

LocalityBiz review (regarding previous clinic)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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