Deaconess Illinois Crossroads - ER
Emergency Medicine • Mount Vernon, IL
About
Deaconess Illinois Crossroads Regional Hospital is a 47-bed acute care facility in Mount Vernon, Illinois, offering emergency services, cancer care, orthopedics, and imaging. It operates as part of the Deaconess system (headquartered in Alexandria, LA) and serves Southern Illinois. Key details: - Location: 8 Doctors Park Rd, Mount Vernon, IL 62864; emergency department available - Services: Emergency care, oncology/cancer services, orthopedics, imaging - Nearby site: Additional office in Alexandria, LA - Contact: 618-244-5500 or 812-450-5000 - Categories: hospital, healthcare If you’re specifically seeking the Mount Vernon ER, this facility provides acute emergency services as part of Crossroads Regional Hospital.
Clinic Type
Emergency Medicine
Address
8 Doctors Park Rd Mt. Vernon, IL 62864
Phone
812-450-5000
deaconesscostquote@deaconess.com
Opening Hours
Open 24/7
Website
https://www.deaconess.com/locations/location-detail?id=585&name=deaconessillinoiscrossroads-er
Emergency Care
Emergency department available 24/7 for life-threatening illnesses and severe injuries
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the emergency department hours?
Our emergency team is prepared for your emergency 24/7, ready to handle life-threatening illness and severe injuries.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS data (via Momentary Labs): 4 out of 5 stars (122 patient surveys)
- Facebook: 82% recommend (72 reviews)
Patients praise
- High patient recommendation rates (ranging from 77% to 92% across various sources)
- Effective nurse and doctor communication scores, often exceeding national averages
- Commitment to a 30-minute ER initial medical professional contact goal
Common complaints
- Reports of internal staff conflict and unprofessional management culture in some department-level feedback
- Concerns regarding hospital cleanliness (though survey results vary)
"A lot of cliques, upper management plays favorites... Unprofessional behavior across the board."
— Vivian Health reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Deaconess Illinois Crossroads announces new Procedure Center — Jun 26, 2026
- Deaconess Illinois Crossroads New CAO | Deaconess News — Jun 1, 2026
- Deaconess Illinois Crossroads welcomes new CAO — Jun 1, 2026
- Nurse Recognized with DAISY Award - Deaconess Illinois Crossroads | Deaconess — Dec 22, 2025
- Deaconess Illinois Crossroads holds Health Fair in Mt. Verno... — Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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