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Clinic Type

Physical Therapy

Address

2 Good Samaritan Way, Suite 305, Mount Vernon, IL 62864

Phone

618-899-2400

Email

community.benefits@ssmhealth.com

Opening Hours

8:00 AM - 4:30 PM

Services Offered

  • Outpatient Rehabilitation
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Pelvic Health
  • Lymphedema Care
  • Vestibular Rehabilitation
  • Cancer Rehabilitation
  • Pediatric Therapy
  • LSVT-BIG for Parkinson's Disease
  • Sports Injuries
  • Custom Splinting
  • Graston Technique/ISTYM
  • Myofascial Release
  • TEP
  • Vital Stimulation
  • Stroke Rehabilitation
  • Pediatric Rehabilitation

Insurance & Payment

Languages Spoken

FAQs

What specialty programs are available in Outpatient Rehabilitation?

Vestibular rehabilitation, lymphedema care, stroke rehabilitation, pelvic health, cancer rehabilitation and an LSVT-BIG program for those with Parkinson's Disease and sports injuries; pediatric rehabilitation programs are also available.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • MedicalRecords.com: 3.1 out of 5 stars (71 reviews)
  • Momentary (based on CMS HCAHPS data): 4 out of 5 stars (548 patient surveys)
  • Vivian Health: 4.4 out of 5 stars (11 reviews)

Patients praise

  • Generally high patient satisfaction scores for the hospital overall
  • Good nurse communication reported as a strength
  • Positive feedback for specific rehabilitation services and therapists
  • Professional and pleasant clinical interactions in outpatient settings

Common complaints

  • Complaints about billing and insurance department processing
  • Reports of long emergency room wait times
  • Mixed experiences with nursing staff communication and responsiveness in certain departments

"The billing department billed my insurance instead of workers comp. Called multiple times left messages no calls back and emails with no response."

MedicalRecords.com review

"I really didn't know much about Rehab but every day I would go to the gym the Therapists would teach and train me how to care for myself."

SSM Health Illinois Facebook post

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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StarPro Physical Therapy is a health and human services provider based in New Hyde Park, NY, with a Mount Vernon location offering pelvic floor therapy. The Mount Vernon clinic, led by Katrina Corpuz, PT, DPT, provides pelvic floor physical therapy to address conditions affecting pelvic health. The company emphasizes personalized plans using advanced techniques and multiple therapy services, including physical, occupational, and hand therapy, across New York. They operate as a public company under StarPro Physical Therapy, a division of North Shore PLLC, and have a broader footprint in NYC with recent relocations and mobile-friendly access. If you’re seeking a Mount Vernon therapist, specifically ask for pelvic floor therapy at the Fleetwood/Mount Vernon location or check the Mount Vernon appointment details.

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New Steps Physical Therapy is a privately held physical, occupational, and speech therapy practice founded in 2022 and based in Mount Vernon, New York. The company operates as a small entity (1 employee) and focuses on therapies across multiple disciplines. Website: newstepspt.com. LinkedIn presence available at linkedin.com/company/new-steps-physical-therapy.

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