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About

Summary: Inova Mount Vernon Hospital is a nonprofit, 237-bed community hospital in Fairfax County, Virginia, serving Old Town, south Alexandria, and the Route 1 corridor. It houses the Inova Joint Replacement Center, Inova Rehabilitation Center, and the region’s largest Inova Wound Healing Center. The Veatch Family Emergency Department features 35 private treatment rooms, fast-track options, enhanced ambulance access, dedicated cardiac emergency rooms, and a pediatric treatment area. The campus spans 26 acres with landscaped gardens and offers state-of-the-art, patient-centered care in a community setting. Primary contact: 703-664-7000.

Clinic Type

Primary Care

Address

8109 Tis Well Dr Ste 511 Alexandria, VA 22306

Phone

571-432-3140

Email

SpecialEvents@inova.org

Opening Hours

Mon-Sun varies by location; see page for detailed hours

Telehealth

MyChart/virtual visits available; telemedicine services by video or telephone

Emergency Care

Emergency room wait times information available but not specific to clinic

Services Offered

  • Primary care
  • Family medicine
  • Virtual visits
  • MyChart patient portal
  • Chronic care management (ChartSpan)

Technology & Equipment

  • MyChart
  • Virtual visits/telemedicine
  • ChartSpan chronic care management

Team

  • Inova Primary Care – Mount Vernon Team — Staff

Insurance & Payment

  • All major commercial insurances
  • Medicare Part B
  • major commercial insurances

A member of Inova Medical Group; translation services available; contact office prior to appointment.

Insurance, Self-pay

Languages Spoken

  • English

FAQs

What services are offered at Inova Primary Care – Mount Vernon?

Primary care services including family medicine and virtual visits; translation services available; part of Inova Medical Group; accepts major commercial insurances and Medicare Part B.

What are the extended scheduling hours by phone?

Monday - Friday, 7 a.m. to 6:30 p.m.; Saturday, 8 a.m. to 4:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Inova Official Website: 4.9/5 (provider/office comments) (966 ratings (for team members))
  • Vitals: 4.4/5

Patients praise

  • satisfaction with individual care providers
  • positive experiences with medical care quality

Common complaints

  • poor customer service at front desk
  • difficult to schedule appointments
  • concerns about unprofessionalism and lack of integrity
  • complaints about lab processes and wait times
  • alleged privacy/HIPAA concerns

"They don’t care about you here. I had several poor experiences here and I tried to give them chances but I’m always let down everytime."

LocalityBiz User Review

"My care provider is very nice. Listen to everything as ..."

Inova Official Website Patient Comment

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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