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About

Skagit Regional Health operates Skagit Valley Hospital, a 137-bed public hospital in Mount Vernon, WA, with a Level III trauma center and two osteopathic residency programs. It is part of the Skagit Regional Health system, serving Skagit, Island, and north Snohomish counties, and includes clinics and urgent care across Mount Vernon, Arlington, and surrounding areas. The Mount Vernon location serves as the system’s headquarters and is affiliated with Pacific Northwest University of Health Sciences. Contact: main phone options include 360-848-5555, 360-428-2500, or 360-814-6800.

Clinic Type

Primary Care

Address

1400 E. Kincaid Street, Mount Vernon, WA 98274

Phone

360-428-2500

Email

pio@skagitregionalhealth.org

Opening Hours

Monday - Friday: 8 a.m. - 5 p.m.

Services Offered

  • Specialty services
  • Cardiac EP
  • Colorectal Surgery
  • Diagnostic Imaging
  • Family Medicine
  • General Surgery
  • Infectious Disease
  • Nephrology
  • Occupational Medicine
  • Plastic and Reconstructive Surgery
  • Sleep Medicine
  • Thoracic Surgery
  • Women's Health

Insurance & Payment

Languages Spoken

FAQs

General Clinic Hours

Hours vary by department. A full list of service-specific information is provided on the site.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report: 3 out of 5 (Patient Experience Score) (N/A (Score based on standardized survey data))
  • Puget Sound Consumers' Checkbook (Urgent Care): Recommended (based on 17 reviews) (17)

Patients praise

  • Some providers (e.g., specific ARNP staff) are described as wonderful
  • Urgent Care can be efficient with wait times posted
  • High percentage of patients willing to recommend the facility according to US News data
  • Some staff described as friendly and understanding

Common complaints

  • Rudeness and unprofessional behavior from administrative staff and telephone support
  • Billing and financial department issues including improper categorization of services
  • Inefficient scheduling and appointment management leading to missed or inconvenient visits
  • Lack of communication regarding test results and medical record transfers
  • Long wait times for certain specialty services such as MRIs or Urgent Care

"Billing was a complete mess and the finance department was not accommodating."

LocalityBiz review

"I see Trista Pendergrast, who is a wonderful ARNP, however her (new?) receptionist was very rude and unprofessional on the phone."

VyMaps review

"Urgent care is always kinda a wait but they get you In and out faster than any other urgent care I have experienced"

Puget Sound Consumers' Checkbook review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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