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About

Summary: Mt. Vernon Urgent Care is part of American Family Care (AFC), a U.S.-based urgent care and walk-in clinic network founded in 1982. AFC operates 876 US-based staff across multiple centers, offering immediate healthcare services at lower costs compared to traditional emergency care. AFC’s Mount Vernon presence aligns with its nationwide model of walk-in urgent care, with services led by AFC’s medical and operations leadership and supported by a broad network of clinicians and administrators. The company has total funding of $30 million and ongoing growth, with active job postings indicating continued expansion.

Clinic Type

Urgent Care

Address

203 Gramatan Avenue Suite A, Mt. Vernon, NY 10550

Phone

(914) 202-4830

Email

Opening Hours

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Telehealth

Available

Emergency Care

Emergency care available

Services Offered

  • Urgent care
  • Walk-in clinic
  • Primary care
  • Immigration services
  • X-ray
  • UTI treatment
  • Tetanus vaccines
  • STD testing and treatment
  • Seasonal allergy treatment
  • RSV testing and treatment
  • Routine checkups
  • DPT vaccine
  • Rapid strep test
  • Family care
  • Children's urgent care
  • COVID-19 services
  • COVID-19 rapid testing
  • COVID-19 testing
  • Occupational health services

Insurance & Payment

  • Accepted Insurances (Mt. Vernon) - see page: https://www.afcurgentcare.com/mtvernon/resources/accepted-insurances/

Pay Your Bill (online), Walk-ins Welcome (no appointment), Cash, Credit/Debit Cards

Languages Spoken

FAQs

What are your hours?

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM.

Do you accept walk-ins?

Walk-ins welcome.

How can I pay my bill?

Pay Your Bill online.

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv: 4.7/5 (69 reviews (on Solv))
  • Solv (aggregated location data): 4.73/5 (350 reviews)
  • Facebook: 100% recommend (as stated on page) (73 reviews)

Patients praise

  • Clean and organized facility environment
  • Helpful, friendly, and compassionate staff members noted in many visits
  • Efficient, fast, and convenient check-in process for many patients
  • Accessibility for walk-ins and ability to book online
  • Professional and knowledgeable medical care from some providers

Common complaints

  • Rude, unprofessional, or dismissive staff attitudes
  • Long wait times for some patients
  • Concerns regarding billing practices and unexpected charges
  • Facility environment issues, such as lack of heat
  • Instances of poor communication and customer service at check-in

"My first visit here and the place is clean, people are friendly and time start to finish was amazing. ... The provider was caring, concerned, informative and knowledgeable."

LocalityBiz review (Dierdre Hines)

"Poor customer service at check in and waiting area has no HEAT that's ridiculous how can you be sick and sitting a cold environment like that with children and it seems as if no one cares"

LocalityBiz review (Jodi Watson)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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