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About

Summary: Riverbend Urgent Care is one of Skagit Regional Health’s urgent care locations serving the Mount Vernon area as part of Skagit Regional Clinics. The Skagit Valley Hospital system includes urgent care, hospitals, and clinics across Mount Vernon, Arlington, and nearby Skagit County communities. Riverbend is positioned to provide rapid-access urgent care in the same regional network that includes Skagit Valley Hospital (a 137-bed level 3 trauma center) and other clinics. For hours, location details, and services, refer to Skagit Regional Health’s Mount Vernon and Arlington sites or use their On My Way tool to speed check-in. Contact numbers for related facilities are available (Mount Vernon HQ and Arlington locations).

Clinic Type

Urgent Care

Address

2320 Freeway Drive, Mount Vernon, WA 98273

Phone

360-428-2500

Email

pio@skagitregionalhealth.org

Opening Hours

Monday - Friday: 7:30 a.m. - 7:30 p.m.; Weekends and Holidays: 8:00 a.m. - 4:00 p.m.

Emergency Care

Emergency guidance and 9-1-1 instructions provided; COVID-19 testing available at Urgent Care locations

Services Offered

  • Urgent Care
  • Walk-in care
  • On My Way reservations
  • COVID-19 testing
  • Emergency guidance

Insurance & Payment

—

Not specified on page

Languages Spoken

—

FAQs

When should I go to urgent care vs. emergency care?

Urgent care is for non-life-threatening medical problems that need attention within 24 hours; call 9-1-1 for life-threatening emergencies.

Urgent Care is a good option when you have a medical problem that is not life-threatening, but needs a doctor’s attention within 24 hours.

This is a descriptive line; use to understand purpose—not a FAQ item.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, Puget Sound Consumers' Checkbook, MapQuest: Multiple online sources indicate a mixed rating, often averaging around 4 out of 5 stars on platforms like Yelp, with some specific platforms showing 11 aggregated ratings on others. (Approximately 9 to 11 reviews are aggregated on various public rating platforms.)

Patients praise

  • friendly and efficient staff during check-in and intake processes
  • short or reasonable wait times reported by some patients
  • appreciation for clear communication (e.g., separating Covid-19 patients)
  • thorough and kind care provided in some instances
  • convenience of the location and the ability to reserve spots online

Common complaints

  • reports of staff and doctors appearing uncaring or dismissive
  • perceived lack of helpfulness or failure to address specific medical needs (e.g., pain management)
  • concerns regarding bedside manner and perceived condescending behavior by medical providers
  • specific complaints about aggressive technique during blood draws or procedures
  • reports of limited assistance with physical mobility for patients in the parking area

"The wait time was not long, but the nurse and doctor both gave off an air of uncaring and did not listen. In the end I received the care I needed but it was not a great experience."

— Puget Sound Consumers' Checkbook review (Aug 29, 2025)

"I want to give this clinic a 5++ star review... The staff are all incredibly friendly and caring. They got us back in just half an hour even though the waiting room looked very busy. They took such good care of our daughter and sped the process along as much as they could."

— LocalityBiz review

"I received quite a beat down about not needing antibiotics on my visit. She had her mind made up that I was there for no good reason after 8 weeks of not feeling good. She didn't even do an..."

— MapQuest review (1 year ago)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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