Hackley Community Care
Internal Medicine • Muskegon, MI
About
Medical Services at Hackley Community Care in Muskegon, MI offers family practice, internal medicine, and pediatric medicine for patients of all ages from newborn to geriatrics. Services include preventive care, evaluation and treatment of acute and chronic conditions, minor office surgeries, hearing and vision testing, and on-site lab services. NowCare walk-in services are available at the Clinton Street location for same-day assessment of minor acute illnesses.
Clinic Type
Internal Medicine
Address
1550 Clinton Street, Muskegon, MI 49442
Phone
231-737-1335
HCC-Marketing@hccc-health.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Room and NowCare walk-in clinic at Clinton Street site for non-life-threatening and urgent issues; emergency room guidance provided
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
Phone Number(Required
Information indicates a primary contact number at 231.737.1335 for Clinton Street location.
For routine healthcare needs, visit your primary care provider; for urgent but non-life-threatening issues, consider urgent care; and for emergencies, head to the emergency room. See examples below for guidance on where to seek care.
Guidance provided: routine via PCP, urgent non-life-threatening via urgent care/NowCare, emergencies via Emergency Room.
NowCare services location
NowCare located at HCC’s Clinton Street Site and Baker Street Site; walk-in, same-day assessment for minor illnesses.
Our NowCare services description
Walk-in, same-day assessment and treatment of minor, acute illnesses such as earache, allergies, bites and stings, headaches, sprains, pink eye, etc.
New patient line
For becoming a new patient, call 231.733.6750.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Trinity Health Urgent Care - North Muskegon): 3.9/5 (610 reviews)
- Birdeye (Trinity Health Medical Group, Cardiology - Muskegon): 3.1/5 (28 reviews)
- Birdeye (Trinity Health Medical Group, Gastroenterology - Muskegon): 3.5/5 (19 reviews)
- Trustburn (Muskegon Family Care): 2.5/5 (67 reviews)
- Corewell Health (Dr. Tyson J Lahti): 4.9/5 (113 reviews)
- Ratings.MD (Dr. John Meek): 4.9/5 (36 comments)
- Ratings.MD (Dr. Katherine Young): 4.9/5 (65 comments)
- Birdeye (Trinity Health Medical Center - Sherman Pavilion): 3.9/5 (12 reviews)
Patients praise
- Many individual physicians and specialists receive high praise for being caring, attentive, and professional
- Patients report positive experiences when staff take time to listen and explain complex conditions
- Appreciation for specific nurses and technicians who are noted as being compassionate and skilled
- Some patients express gratitude for life-saving care and successful treatment outcomes
Common complaints
- Long wait times for appointments and in waiting rooms
- Difficulty with phone communication, including long hold times and unreturned calls
- Perceived lack of professional or compassionate communication from some medical staff and providers
- Issues with administrative tasks, such as scheduling and sharing test results
- Reports of feeling dismissed or neglected by medical personnel
- Concerns regarding facility cleanliness and environment
"I requested a doctor to call me to see if they had a plan for my care. No call ever received!!!"
— Birdeye review of Trinity Health Medical Group, Cardiology"This is the MOST UNPROFESSIONAL DRS Office ever... The wait is long. You will be here for about 2-3 hours regardless of how early you get there."
— Trustburn review of Muskegon Family Care"Dr. Young, by far, is the most caring and efficient doctor we’ve ever had. She listens, she cares, and explains."
— Ratings.MD review of Dr. Katherine YoungSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Alissa Stachowicz, NP - Muskegon, MI - Family Medicine — Apr 18, 2026
- Muskegon health center removes transportation barriers to care - mlive.com — Feb 19, 2026
- Dr. Trevor Sherman, Internist | Muskegon, MI | WebMD — Dec 24, 2025
- Vending Machines That Dispense Free, Lifesaving Narcan Kits Installed | Trinity Health Michigan — Apr 6, 2026
- Trinity Health Muskegon Now Treating Patients with Minimally Invasive Technology to Help Control Blood Pressure | News | shorelinemedia.net — Mar 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Muskegon
Trinity Health IHA Medical Group (Integrated Health Associates) is a large non-profit multi-specialty medical group based in Ann Arbor, MI, established in 1994. It operates more than 100 practice locations across Southeast Michigan with over 3,000 staff and nearly 1,000 providers, offering services from infancy to senior care, extended hours, urgent care, and online appointment tools. The group is led by physicians and emphasizes patient-centered care and strong provider experience. It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. Ratings and contact: 844-237-3627. Website: trinityhealthmichigan.org (also rebranded as ihacares.com). Note: The provided offices are in Michigan; no Muskegon Academic Internal Medicine location is listed among the group’s Michigan sites. If you’re seeking Academic Internal Medicine in Muskegon, you may want to verify whether Trinity Health IHA operates an academic internal medicine department there or if another Trinity Health-affiliated entity in Muskegon offers academic internal medicine.
Corewell Health Family and Internal Medicine at 2009 Holton Road in Muskegon, Michigan provides family and internal medicine services. The clinic is part of Corewell Health, Michigan's largest health system.
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
See other internal medicine clinics in Muskegon, or search the full directory by insurance, ratings, and more.