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About

Trinity Health IHA Medical Group (Integrated Health Associates) is a large non-profit multi-specialty medical group based in Ann Arbor, MI, established in 1994. It operates more than 100 practice locations across Southeast Michigan with over 3,000 staff and nearly 1,000 providers, offering services from infancy to senior care, extended hours, urgent care, and online appointment tools. The group is led by physicians and emphasizes patient-centered care and strong provider experience. It has been recognized as Metro Detroit’s Top Physician Group by Consumer Reports. Ratings and contact: 844-237-3627. Website: trinityhealthmichigan.org (also rebranded as ihacares.com). Note: The provided offices are in Michigan; no Muskegon Academic Internal Medicine location is listed among the group’s Michigan sites. If you’re seeking Academic Internal Medicine in Muskegon, you may want to verify whether Trinity Health IHA operates an academic internal medicine department there or if another Trinity Health-affiliated entity in Muskegon offers academic internal medicine.

Clinic Type

Internal Medicine

Address

1150 E Sherman Blvd Ste 1100 Muskegon, MI 49444

Phone

Not specified on page

Email

—

Opening Hours

Not specified on page

Telehealth

Available

Services Offered

  • Adult health care
  • General medical exams and yearly physicals
  • Treatment of acute illnesses, such as upper respiratory infections or skin infections
  • Immunizations
  • Minor surgical procedures (stitches, lesions, etc.)
  • Online scheduling and video visits available

Team

  • Syed Bukhari, MD — MD
  • Dennis DeSimone, DO — DO
  • Andrew Schulte, PA-C — PA-C
  • Elizabeth Westgate, PA-C — PA-C
  • Marcela Novakosky, MD — MD
  • Ken Ye, MD — MD

Insurance & Payment

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Languages Spoken

  • English
  • Vietnamese
  • other potential languages may be available; not specified in page]},{
  • name
  • careings

FAQs

What services does Trinity Health Medical Group, Academic Internal Medicine - Medical Pavilion offer?

Adult health care, general medical exams and yearly physicals, treatment of acute illnesses (e.g., upper respiratory infections or skin infections), immunizations, minor surgical procedures (stitches, lesions, etc.), and online scheduling and video visits.

Is financial assistance available?

Yes. A sliding discount fee scale is available for essential services based on family size and income. For more information, call Customer Service Monday–Friday, 8am–5:30pm at 1-800-494-5797.

Are there language assistance options for financial assistance?

Financial Assistance: Other Languages (details available through the linked resources).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trinity Health Michigan Official Site: 4.8 out of 5 (297 ratings)
  • Birdeye: 3 out of 5 stars (6 reviews)

Patients praise

  • High average ratings on official health network portals
  • Appreciation for kind, professional, and caring staff members by some patients
  • Relaxed and welcoming atmosphere for anxious patients
  • Some patients express satisfaction with experienced, established doctors

Common complaints

  • Dissatisfaction with resident physician engagement and communication
  • Reports of disorganized medical records management
  • Perception of long appointment wait times due to residency clinic structure
  • Complaints regarding unfriendliness of front desk staff

"You can have a discussion with one of their residents/new doctors and then before you even leave the office it’s like the discussion never happened. They don’t care what you think..."

— LocalityBiz review

"They allowed a relaxed atmosphere for myself, who has had issues with doctors being overly buttoned up, making my anxiety sky rocket. The staff are personable and caring."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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