Live
Read more

About

Summary: - UMass Memorial Medical Center is a nonprofit academic medical center in Worcester, MA, and the flagship of UMass Memorial Health. - It offers advanced, specialty care across multiple disciplines, including otolaryngology/ENT as part of its comprehensive services. - The center operates 3 campuses with over 800 beds, 7,500 caregivers, and serves as the tertiary referral center for central/western Massachusetts. - Related details: founded in 1974; about 1.6B annual revenue; part of a larger health system with a focus on innovation, patient outcomes, and high-quality care. - For ENT-specific care at UMass Memorial Health Nahant, contact your local Nahant/Greater Boston ENT services through the UMass Memorial network to access specialists, audiology, and related ENT procedures.

Clinic Type

Ear, Nose, and Throat (ENT)

Address

55 Lake Avenue North, Worcester, MA 01655; 10 North Main Street, Charlton, MA 01507; 50 Memorial Drive, Suite 212, Leominster, MA 01453; 159 Union Street, Marlborough, MA 01752; 308 Main Street, Milford, MA 01757

Phone

855-UMASS-MD (855-862-7763)

Email

volunteerservices@umassmemorial.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency ENT services available; call 855-UMASS-MD for appointments

Services Offered

  • Ear, Nose and Throat (ENT) services
  • Audiology Program for hearing loss and balance disorders
  • Diagnostic Audiology Program for specialized tests
  • Head and neck surgery for head and neck tumors
  • Hearing Aid Program
  • Hearing Implant Program
  • Hearing tests for all ages
  • Newborn hearing tests
  • Otology and Neurotology for surgical treatment of ear and skull base disorders
  • Allergies
  • Deviated septum
  • Nasal congestion and blockages
  • Nasal tumors and paranasal sinus tumors
  • Sinus infections and sinus problems
  • Sleep apnea and snoring

Insurance & Payment

Languages Spoken

FAQs

What ENT services are offered for children and adults?

Expert ear, nose and throat care for children and adults, including surgeries and hearing loss services.

What types of conditions do ENT doctors treat?

Conditions affecting hearing, breathing, swallowing or speaking.

Where are ENT locations located?

Locations include UMass Memorial Medical Center - University Campus (Worcester), Harrington at Charlton (Charlton), UMass Memorial Medical Group - Health Alliance Otolaryngology (Leominster), UMass Memorial Medical Group - Marlborough Otolaryngology (Marlborough), Milford Ear, Nose and Throat Surgery (Milford).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UMass Memorial Health/U.S. News/Healthgrades: Individual ENT providers often hold high ratings (e.g., 4.3–5.0 stars on various platforms) (Varies widely by provider (e.g., 25 to 500+ ratings per individual))

Patients praise

  • High-performing ENT specialists with strong clinical ratings
  • Specific praise for physician bedside manner and explanations
  • Professionalism and compassion mentioned in select experiences

Common complaints

  • Long wait times for appointments and in the emergency department
  • Difficulty with phone communication and scheduling systems
  • Concerns regarding staff attitude and bedside manner
  • Issues with communication of test results

"Dr Ito is a fantastic surgeon, he explains everything and answers all questions. He goes above and beyond with his patients and has great bedside manner."

Healthgrades

"Unbelievable wait time to try to schedule an appointment for one of UMASS clinics. Unbelievably ineffective phone communications."

PissedConsumer

"I had a biopsy done and received the results by telephone that it was malignant melanoma. I would think that reasonable practice would be to schedule an appointment with the patient to go over the results."

BBB Business Profile

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More ear, nose, and throat (ent) clinics in Nahant

Nahant, MA·Ear, Nose, and Throat (ENT)

North Shore Ear Nose & Throat Associates, P.C. (Danvers, MA) is a small medical practice specializing in head and neck care, including ear, nose, and throat services. Key details: - Locations: Danvers, MA (HQ) with two offices in Danvers; no Beverly or Nahant locations listed. - Contact: 978-745-6601 - Services: Comprehensive ENT care for families (ear, nose, throat, head and neck) - Workforce: 9 employees; mix of medical and operations staff - Web presence: About 1,529 monthly visits; low bounce rate; US-focused traffic - Categories: Healthcare, ear/nose/throat, head and neck specialty If you’re seeking ENT care in Danvers or nearby areas, this practice provides full ENT services and has two Danvers offices under one umbrella. No explicit Nahant, Beverly, or additional MA locations are listed on their site. For exact service availability in Beverly or Nahant, consider contacting them directly.

VerifiedOnline booking
Nahant, MA·Ear, Nose, and Throat (ENT)

Massachusetts Ear, Nose and Throat Associates (Massachusetts ENT Associates Incorporated) is a privately held medical practice offering ENT care. Key details: - Specialties: Otolaryngology (ear, nose, throat), including sinusitis, sleep apnea, allergies, hearing loss, dizziness, laryngitis, and related head/neck conditions. - Locations: 2 offices in Chelmsford, MA (Meetinghouse Rd) and 1-2 additional U.S. locations listed; overall presence includes Chelmsford, MA and NH locations (Nashua and Derry) per highlights. - Practice size: Small practice with about 3 employees; revenue estimated $1–5 million. - Website: massent.com - Focus: ENT diagnostics and treatment using standard ENT procedures (e.g., balloon sinuplasty mentioned in categories). - Overview: Provides contemporary ENT care in a community setting with multiple physicians (drs) specializing in ear, nose, and throat disorders. Note: The query mentions Nahant, but the provided data lists Chelmsford, MA offices and NH locations; no Nahant address is listed among the extract. If you’re seeking Nahant-specific ENT coverage, you may want to verify current locations directly on their site or contact them.

VerifiedOnline booking

See all ear, nose, and throat (ent) clinics in Nahant

Comparing your options?

See other ear, nose, and throat (ent) clinics in Nahant, or search the full directory by insurance, ratings, and more.

More Ear, Nose, and Throat (ENT) Clinics