North Shore Ear Nose and Throat - Danvers & Beverly, MA
Ear, Nose, and Throat (ENT) • Nahant, MA • Two offices on the North Shore locations
About
North Shore Ear Nose & Throat Associates, P.C. (Danvers, MA) is a small medical practice specializing in head and neck care, including ear, nose, and throat services. Key details: - Locations: Danvers, MA (HQ) with two offices in Danvers; no Beverly or Nahant locations listed. - Contact: 978-745-6601 - Services: Comprehensive ENT care for families (ear, nose, throat, head and neck) - Workforce: 9 employees; mix of medical and operations staff - Web presence: About 1,529 monthly visits; low bounce rate; US-focused traffic - Categories: Healthcare, ear/nose/throat, head and neck specialty If you’re seeking ENT care in Danvers or nearby areas, this practice provides full ENT services and has two Danvers offices under one umbrella. No explicit Nahant, Beverly, or additional MA locations are listed on their site. For exact service availability in Beverly or Nahant, consider contacting them directly.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
Danvers Office: 104 Endicott Street, Suite 100, Danvers, MA 01923; Beverly Office: 100 Cummings Center, Suite 136G, Beverly, MA 01915
Phone
978-745-6601
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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A Good Faith Billing Estimate, prior to beginning care will be available for those to wish to self pay or not use their own insurance per the No Surprises Billing Act.
Languages Spoken
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FAQs
What services does North Shore ENT provide?
Complete medical services for the head and neck to serve all ear, nose & throat needs.
With which hospitals is North Shore ENT affiliated?
Affiliated with Salem Hospital, Beverly Hospital, Union Hospital, Addison Gilbert Hospital, Massachusetts Eye and Ear Infirmary, and Mass General Hospital.
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What Patients Say
Overall sentiment across review platforms: positive
- rater8 (Practice-wide): 4.88 out of 5 stars (based on approx 1,000+ ratings)
- rater8 (Dr. Richard Mugge): 4.9 out of 5 stars (168 ratings)
- rater8 (Dr. Kevin Grafmiller): 5.0 out of 5 stars (88 ratings)
- rater8 (Dr. Gonzalo Verdugo): 4.7 out of 5 stars (94 ratings)
Patients praise
- Providers are often described as professional, thorough, and knowledgeable
- Many patients report that doctors and staff listen closely to their concerns and provide clear explanations
- General appreciation for the efficiency and timeliness of visits
- Specific praise for kind, caring, and respectful bedside manner from several clinicians
- Successful medical outcomes for procedures like sinus surgery
Common complaints
- Reports of doctors appearing angry, intense, or avoiding eye contact during appointments
- Complaints regarding perceived arrogance from some providers
- Patients feeling unheard or that their concerns were minimized or dismissed
- Perception that a provider prioritizes quick surgeries for financial gain
"Dr. Mugge is very caring, professional and kind. He listened to my concerns and we came up with a plan that I was comfortable with."
— rater8 patient review for Dr. Richard Mugge"Dr. Verdugo is arrogant and doesn’t care to answer questions... We need a new doctor because he is just looking for patients to perform quick easy surgery on so he gets paid."
— rater8 patient review for Dr. Gonzalo Verdugo"Excellent communicator. On time. Obviously, extremely knowledgeable and experienced."
— rater8 patient review for Dr. Kevin GrafmillerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ENT Specialists, Inc. Opens New Dedham Office, 60 Years of World Class ENT Care to Massachusetts | Morningstar — Apr 8, 2026
- ENT Specialists, Inc. Opens New Dedham Office, 60 Years of World Class ENT Care to Massachusetts – Boston Cambridge Biotech Networks — Apr 8, 2026
- North Shore Neurology Completes Renovation | High-Profile Monthly — Aug 8, 2025
- TOP 10 BEST Gastroenterologist near Nahant, MA 01908 - Yelp — Jul 9, 2026
- Salem MA Homes, Condos & Real Estate for Sale - Armstrong Field Rea... — Feb 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, and throat (ent) clinics in Nahant
Massachusetts Ear, Nose and Throat Associates (Massachusetts ENT Associates Incorporated) is a privately held medical practice offering ENT care. Key details: - Specialties: Otolaryngology (ear, nose, throat), including sinusitis, sleep apnea, allergies, hearing loss, dizziness, laryngitis, and related head/neck conditions. - Locations: 2 offices in Chelmsford, MA (Meetinghouse Rd) and 1-2 additional U.S. locations listed; overall presence includes Chelmsford, MA and NH locations (Nashua and Derry) per highlights. - Practice size: Small practice with about 3 employees; revenue estimated $1–5 million. - Website: massent.com - Focus: ENT diagnostics and treatment using standard ENT procedures (e.g., balloon sinuplasty mentioned in categories). - Overview: Provides contemporary ENT care in a community setting with multiple physicians (drs) specializing in ear, nose, and throat disorders. Note: The query mentions Nahant, but the provided data lists Chelmsford, MA offices and NH locations; no Nahant address is listed among the extract. If you’re seeking Nahant-specific ENT coverage, you may want to verify current locations directly on their site or contact them.
Summary: - UMass Memorial Medical Center is a nonprofit academic medical center in Worcester, MA, and the flagship of UMass Memorial Health. - It offers advanced, specialty care across multiple disciplines, including otolaryngology/ENT as part of its comprehensive services. - The center operates 3 campuses with over 800 beds, 7,500 caregivers, and serves as the tertiary referral center for central/western Massachusetts. - Related details: founded in 1974; about 1.6B annual revenue; part of a larger health system with a focus on innovation, patient outcomes, and high-quality care. - For ENT-specific care at UMass Memorial Health Nahant, contact your local Nahant/Greater Boston ENT services through the UMass Memorial network to access specialists, audiology, and related ENT procedures.
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