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Clinic Type

Internal Medicine

Address

1100 Trancas Street, Napa, CA 94558

Phone

707-703-4863

Email

financialcounseling@stjoe.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Primary Care
  • Chronic illness management
  • Preventive care
  • Treatment for high blood pressure
  • Diabetes
  • Asthma
  • Arthritis
  • Heart disease

Team

  • Rocio Valeria Lacayo, NP-C — NPC, Family Medicine
  • Abhijit Ashok Adhye, MD — MD
  • Jennifer Cruz Alicbusan, NPC — NPC, Family Medicine
  • Herbert Charles Jr Bazron, MD — MD

Insurance & Payment

  • Providence Medical Group insurances (Providence affiliates) potentially accepted

Languages Spoken

  • English
  • Spanish
  • possibly others

Awards & Accreditations

  • 4.7 out of 5 (rating)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Official Providence website for Internal Medicine Napa: 4.7 out of 5 stars (479 ratings)
  • Birdeye (Aggregate): 1.3 out of 5 stars (3 reviews)

Patients praise

  • Some providers are described as professional, knowledgeable, patient, and kind
  • Positive experiences with specific providers who listen to concerns and provide clear explanations
  • Overall positive average rating reported on the official clinic page for Internal Medicine

Common complaints

  • Frustrating experiences with medical billing and inconsistent copays
  • Long wait times to schedule appointments
  • Difficulty in accessing primary care physicians due to scheduling or staff gatekeeping
  • Concerns about communication follow-up and perceived dismissiveness from staff/providers

"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."

Birdeye Review

"Karen Caruso made me feel very comfortable, and cared for. No judgment, very positive in her approach. So happy to have found her."

Providence Patient Comment

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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