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Clinic Type

Internal Medicine

Address

1100 Trancas Street, Suite 201, Napa, CA 94558

Phone

Not provided

Email

CHI@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Internal Medicine
  • Preventive Care
  • Primary Care
  • Chronic Illness Treatment
  • Geriatric Care
  • Wellness and Prevention
  • Women’s Health
  • Specialized Procedures and Screenings
  • Illnesses and Injuries
  • High blood pressure care
  • Diabetes care
  • Asthma care
  • Arthritis care
  • Heart disease care
  • Diagnosis and treatment of uncommon illnesses

Technology & Equipment

  • Not specified

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Aetna Medicare Advantage PPO
  • Aetna PPO
  • Anthem Blue Cross HMO
  • Anthem Blue Cross Medicare PPO
  • Anthem Blue Cross PPO
  • Blue Shield of CA PPO
  • Cigna HMO
  • Cigna PPO
  • Coventry/First Health PPO
  • Health Net HMO
  • Health Net PPO
  • HealthSmart (Interplan) PPO
  • Imperial Health Medicare Advantage
  • Multiplan PPO
  • Partnership Health Plan of California
  • TriWest - Tricare
  • United Healthcare PPO
  • US Family Health Plan - TriCare
  • Western Health Advantage HMO

This information provides an overview of accepted insurance plan types for new patients. Coverage may vary by specific plan. Please verify with your insurance provider before visiting us for care.

Not specified in text, Insurance, Self-pay, Credit Card (assumed)

Financing: Not specified in text

Savings plan: Not specified

Languages Spoken

  • English

Pricing

  • Not specified

Current Offers

Not specified — Not specified

FAQs

Not specified

Not specified

What are the hours for Providence Medical Group Napa - Internal Medicine?

Mon - Fri: 8 a.m. - 5 p.m.

What is the address for Providence Medical Group Napa - Internal Medicine?

1100 Trancas Street, Suite 201, Napa, CA 94558

What is the contact phone number?

707-703-4863

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Various platforms, including Birdeye and Providence official portal: Ranges significantly: 1.3/5 on some aggregator sites (limited sample), 4.8/5 on official Providence site (large sample) (3 (Birdeye) to 875 (Providence official site))
  • rater8: Consistently 5.0/5 for reviewed Internal Medicine physicians (96 (Dr. Kako) and 25 (Dr. Jue))
  • Healthgrades, Yelp, Apple Maps: 2.5/5 (Healthgrades) and 3.2/5 (Apple Maps/Yelp aggregate) (15 (Healthgrades) and 55 (Apple/Yelp))

Patients praise

  • High ratings for specific Internal Medicine physicians, such as Dr. Rony Kako and Dr. David Jue
  • Patients describing doctors as thorough, knowledgeable, compassionate, and attentive
  • Some reports of professional, clean facilities and efficient, friendly staff in certain departments
  • General satisfaction with primary care quality when access is achieved

Common complaints

  • Issues with medical billing, including inconsistent or high charges
  • Difficulty in scheduling timely appointments or reaching providers
  • Concerns regarding staff communication and responsiveness
  • Some reports of perceived rushed or impersonal care from specific providers

"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."

Birdeye Review (Primary Care)

"Dr Kako is always thorough, kind and knowledgeable. I’m very thankful to have him as my doctor. His office staff is excellent too."

rater8 (Dr. Rony Kako)

"Incredibly attentive and careful; I feel he is seeing the whole me and I’m not just the summation of my stats or lab results."

rater8 (Dr. David Jue)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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