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Clinic Type

Fertility Clinic

Address

120 Pam Davis Dr., Suite 100, Naperville, IL 60540

Phone

630-428-2229

Email

Opening Hours

Monday – Thursday: 6:00am – 4:00pm; Friday: 6:00am – 3:00pm; Saturday: 6:00am – 10:30am; Sunday: Procedures by Appointment Only

Services Offered

  • Gynecologic Surgery
  • In Vitro Fertilization (IVF)
  • Intrauterine Insemination (IUI)
  • ICSI
  • PGT
  • egg freezing
  • LGBTQIA+ family building
  • egg and sperm donor options
  • gestational carrier support

Team

  • Laurence Jacobs — CCRM Fertility Doctor
  • Charles E. Miller — CCRM Fertility Doctor
  • Mary Molly McKenna — CCRM Fertility Doctor
  • Kelly Ryan — CCRM Fertility Doctor

Insurance & Payment

Financial support includes dedicated financial counselors, insurance coverage, self-pay discounts, and financing options.

Self-pay discounts, financing options, financial counselors, insurance coverage assistance

Financing: Fertility financing options; military discount

Languages Spoken

FAQs

What treatments are offered at the Naperville clinic?

Gynecologic surgery, IVF, IUI, ICSI, PGT, egg freezing, LGBTQIA+ family building, donor options, gestational carrier support.

How do I schedule an in-person or telehealth appointment?

To schedule an in-person or telehealth appointment with one of our specialists, please complete the form on the site after selecting Get started with your local provider.

Awards & Accreditations

  • 2,000 five-star reviews and counting

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hera Fertility: approximately 3.4-3.5 out of 5 stars (93 reviews)

Patients praise

  • kind and helpful staff
  • transparent statistics and success rates provided by the doctor
  • professional bedside manner for some patients
  • good support during consultations and procedures

Common complaints

  • lack of communication and empathy
  • unanswered messages
  • rushed and impersonal interactions
  • poor coordination between departments
  • transactional feeling instead of patient-focused care

"The biggest weakness of this clinic is the lack of communication and empathy. Messages often go unanswered, and when responses do come, they’re rushed and impersonal."

FertilityIQ user reviews

"He voluntarily showed us his statistics and success rates, which no other doctor has...Dr. Miller is confident, and he should be."

FertilityIQ user reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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